Senior Associate, Project Manager

Capital One•McLean, VA
•$96,500 - $110,100•Hybrid

About The Position

In our Always Audit Ready & Risk Management team, we provide horizontal risk, process and project support for our Consumer and Financial Risk Management organizations. We strive to develop horizontal strategies to optimize how we work in a well managed, risk focused, and always audit ready way for our customers. We’re looking for a strategic, technically savvy Project Manager who thrives in fast-paced environments and excels at driving complex initiatives with cross-functional teams. If you’re someone who brings structure to ambiguity, collaborates confidently with senior stakeholders, and is passionate about driving impactful outcomes through technology and process, this role is for you.

Requirements

  • Bachelor’s degree or military experience
  • At least 2 years of experience using Microsoft Office or G-Suite
  • At least 2 years of Technical Project Management experience

Nice To Haves

  • Enjoy working in a role that is fast-paced, technical, and strategic in nature
  • Have a proven ability to create and apply structure frameworks to drive cross-functional engagement and results
  • Comfortable operating in ambiguity; able to identify problems and opportunities in unstructured environments and create paths forwards
  • Have technical familiarity or hands-on exposure to cloud environments (e.g., AWS), multi-region architectures, or disaster recovery frameworks
  • Experience tracking and coordinating infrastructure migrations and/or software development lifecycles.
  • Operate as a self-starter and continuously develop project, process and technology skills
  • Have a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Be highly organized and able to manage multiple priorities in a dynamic environment
  • Have strong problem solving and influencing skills
  • Have great analytical skills that allow you to connect the dots across applications and teams
  • Be digitally curious, with a drive to learn more about the business context and Tech platforms used across our Loss forecasting platforms
  • Have excellent time management skills and are used to meeting/exceeding rigorous deadlines
  • Have great communication (written & verbal) and collaboration skills
  • Enjoy collaborating with various value streams and senior stakeholder
  • Have excellent customer service/relationship management skills
  • Not be afraid to bring new ideas to the table and challenge the status quo
  • 3+ years of Technical Project Management experience
  • Project Management Professional (PMP), Lean, Agile or Six Sigma certification

Responsibilities

  • Lead the planning, execution, and delivery of technical, analytical and model projects across cross-functional teams
  • Drive those projects based on defined priorities; ensure scope of deliverables and timelines are met; identify risks and issues and mitigate and / or escalate as needed
  • Build and apply structured engagement models – partnering closely with stakeholders to translate complex goals into clear, actionable workstreams that drive results
  • Navigate ambiguous or undefined (“whitespace”) areas with a proactive and strategic approach, identifying opportunities and driving clarity and direction
  • Collaborate with various stakeholders across our business and tech stakeholders to define project scope, goals, and deliverables
  • Effectively manage relationships with senior stakeholders, ensuring alignment and transparency throughout project lifecycle
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
  • Apply technical and business understanding to engage meaningfully with development teams, ensuring alignment between business goals and technical requirements
  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Develop and maintain project and process artifacts to ensure that the project is well managed and controlled
  • Facilitate team ceremonies including daily sprint stand-ups, sprint planning, grooming and retrospectives
  • Apply project analytics agenda to drive change, including measuring KPIs and OKRs

Benefits

  • This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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