Senior Associate, Product Manager - Debit Experiences

Capital One • McLean, VA

31d • $101,100 - $138,400

About The Position

We’re looking for a Senior Associate Product Manager to join the Issue & Activate team within Capital One’s Consumer Bank debit organization. In this role, you’ll own the digital wallet experience end to end—spanning provisioning, tokenization, and token lifecycle management. Your mission is to make it effortless for every customer to add their debit card to the digital wallet and merchants they choose, and to keep those credentials working seamlessly over time. That means building experiences that automatically update tokens when a customer receives a new card or recovers from fraud, gracefully remove or block credentials when a subscription trial ends, and generally take the friction out of managing where a card lives. You’ll sit at the intersection of customer experience, network partnerships, and payment security, turning a historically invisible (and often frustrating) part of the payments journey into something customers never have to think about.

Requirements

• Bachelor’s Degree or military experience
• At least 2 years of experience working in Product Management

Nice To Haves

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Empowered. Part of a team responsible for defining the central data strategy for Retail Bank. Delivering data platforms that will drive how we embrace emerging technologies and power our business agenda by enabling real-time, intelligent decisions and creating a competitive advantage for the Bank and Capital One
• Learning constantly. Work deeply with customers, associates, designers, technologists and data scientists to build cutting edge solutions
• Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better
• Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better
• Connecting creatively. Jumpstarting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products and just plain elbow grease
• Succeeding strategically. Solving the right problem and holding on the wrong one.
• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
• Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
• Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
• Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
• Actively participate in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
• Articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior