Senior Associate, Product Manager - Card Team

Capital One • McLean, VA

7d

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We have multiple openings across our specialized Card teams. While each team has a unique focus, they all share a common goal: building scalable, data-driven, and customer focused solutions. Here are just a few examples of our current Product Management roles:
Discover Card Integration: Shape and optimize the end-to-end journey for 30M+ Discover cardholders, setting the strategy for our integrated cardholder experience.
Card Site: The intersection of performance marketing and product design, crafting personalized digital journeys that immediately engage users searching for top credit cards.
Conversions: Streamline card portfolio onboarding and leverage AI tools to ensure seamless access to historical documents for customers and agents.
Offer Experiences: Ensuring every customer sees the right offer at the exact right moment in their shopping journey. Working on both frontend and backend capabilities across digital and in-store channels.
CreditWise: Deliver high-impact personal financial management capabilities with real-time intelligence for 65M+ customers.
Trade Credit Settlements: Lead the modernization of transaction intake toward a microservice architecture to support enterprise partners and future growth.
Data Modernization: Define product strategy and roadmap for migrating critical data to our next-gen Card Core platform to power partner experiences.
In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:
Human Centered
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Business Focused
Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Technology Driven
You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
Transformational Leadership
By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

Requirements

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Nice To Haves

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process
• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
• Learner. You have an appetite to learn new things or new technologies or new technologies all while exhibiting humbleness when the time comes to ask for help
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Responsibilities

• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
• Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
• Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers.
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Actively participate in horizontal forums, harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
• Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level