Senior Associate, Product Management - US Card Recoveries: Foundational Data Capabilities Lead

Capital One•McLean, VA

21h

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Why Recoveries US Card Recoveries will be the first line of business to migrate to Capital One’s next generation of data infrastructure – the ‘Modern Core’. This move will unlock the full power of our enterprise platforms for Recoveries, thereby accelerating new product launches, increasing Card recoveries by an estimated $200M per year, and meaningfully changing the trajectory of our customers’ path back to credit. The Recoveries modernization to Modern Core is a critical first phase of the broader Orion Enterprise Wide Initiative (EWI). In 2025, we completed the platform readiness work to prepare for the migration. The first half of 2026 has been heavily focused on executing the data migration. H2 ‘26 will then be focused on integrating Recoveries platforms and surrounding business processes with the new Modern Core infrastructure. This PM will be responsible for coordinating the work to move Omega clients off the legacy system and over to the Modern Core. This PM would then be expected to: * Refine & implement a Recoveries Data Product * Refine the backlog of intent that we chose not to address through Recoveries Modernization for MVP; build the business case for what should be prioritized next & why * Partner with key Recoveries platforms to define and deliver foundational data capabilities to drive transformative customer experiences and business outcomes. * Partnering with cross-functional stakeholders (BAs, Tech, Ops, Risk) to define & implement a modernized suite of preventative controls across our business. * Gather requirements for the Recoveries business to be ready to support the new Platinum card product launch directly onto the Modern Core rails by Q1 2027 In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas : Human Centered You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Nice To Haves

Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process

Responsibilities

Coordinate the work to move Omega clients off the legacy system and over to the Modern Core.
Refine & implement a Recoveries Data Product.
Refine the backlog of intent that we chose not to address through Recoveries Modernization for MVP; build the business case for what should be prioritized next & why.
Partner with key Recoveries platforms to define and deliver foundational data capabilities to drive transformative customer experiences and business outcomes.
Partner with cross-functional stakeholders (BAs, Tech, Ops, Risk) to define & implement a modernized suite of preventative controls across our business.
Gather requirements for the Recoveries business to be ready to support the new Platinum card product launch directly onto the Modern Core rails by Q1 2027.
Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers.
Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
Actively participate in horizontal forums, harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.