Senior Associate, Process Manager - AML Content Developer

Capital One•McLean, VA

About The Position

Senior Associate, Process Manager - AML Content Developer The AML University (AMLU) Training team is seeking a collaborative, organized, creative individual to join our team. AMLU supports the creation and deployment of Anti-Money Laundering (AML) training materials and learner experiences. This role will be responsible for the design, development, and maintenance of a diverse set of learning materials to support Capital One’s AML Program, including required e-learnings for the AML department and the enterprise. This individual will partner closely with key business partners to translate business intent into engaging learning materials. This individual will analyze learning needs, develop blended learning solutions. They will work closely to design and update content, develop e-Learning courses and training, create job aids and reference materials, as well as manage projects from start to finish, related to AML learning experiences. A successful candidate will be able to work in a strong team focused environment to deploy AML and Compliance training through a Learning Management System (LMS) and other modalities to associates. The role is best suited to an individual passionate about continuous learning and able to apply learning in an ever-changing environment. Strong communication skills and the ability to adapt to an ever-changing environment are essential to succeeding in this role.

Requirements

High School Diploma, GED, or equivalent certification
At least 2 years experience in instructional design methodology
At least 2 years experience in content development
At least 2 years experience in Authoring applications using Captivate or Articulate
At least 2 years experience using Google Suite
At least 1 year experience with video and audio editing

Nice To Haves

Bachelor’s Degree
3+ years experience in instructional design methodology ( ADDIE/SAM/AGILE) and content development
3+ years experience in Authoring applications: Captivate, Articulate
3+ years of experience with video and audio editing
Experience integrating HTML, CSS, and/or JavaScript in Authoring applications
Experience with project management and managing multiple, simultaneous tasks
Anti-Money Laundering (AML) experience

Responsibilities

Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based)
Design content, including (but not limited to) measurable learning objectives, leaders and participant materials and tools, experiential scenarios, case studies, simulations, and assessment and evaluation questions
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies in a fast-paced, ever-changing environment
Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (i.e. video) to enhance the learner experience
Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization
Participate in stakeholder, subject matter expert, and learner interviews that enable identification and curation of relevant content for the end-learner
Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
Engage with project team members by conducting on-going reviews to ensure outcomes are on track to meet client needs
Partner with other content developers to support material development as needed
Create behavior-based case studies, assessments, and evaluation methods
Assist leadership by identifying issues, diagnosing problems, generating alternative solutions, and analyzing opportunities
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Demonstrate ability to manage multiple e-learning projects at one time
Demonstrate ability to create buy in for training modalities and hold self, team and/or stakeholders accountable to project timelines or communicate risks for delivery
Demonstrate proficient use of multiple rapid development content tools to create online e-Learning experiences
Ability to work in a team environment and be an independent contributor