Senior Associate - Operations
WNS Global Services
About The Position
This role involves customer service duties and responsibilities, including answering phone calls and emails, responding to customer questions and complaints, and addressing complaints from social media platforms.
Requirements
- Grade 12/Matric
Responsibilities
- Answering phone calls and emails
- Responding to customer questions and complaints
- Responding to complaints from the social media platform
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
