Senior Associate, Men's Digital Merchandising

JCrew • New York, NY

3d • Hybrid

About The Position

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. The Role + Purpose: Drive online sales through strategic product presentation, storytelling and site optimization. Responsible for online storefront meeting/exceeding conversion rate targets by day, week, month, quarter Manage in- season adjustments to site based on selling, marketing, and customer feedback. Derive data-driven insights to create meaningful site optimizations Marry insights with a keen eye for product merchandising and selling, specifically within Men’s fashion Partner closely with Merchant teams to understand and articulate product key investments online and maximize selling potential Looks to improve customer journey perspective through patterning and works with director on testing initiatives . Weekly, monthly, quarterly reporting in Google Analytics. Qualifications: Bachelor’s Degree Excellent verbal and written communication skills Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion, and attention to detail. Proficiency in Microsoft Office products (Outlook, Excel, PowerPoint, Word, Teams) Preferred experience in Salesforce and Google Analytics. We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more. Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell). Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months. Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program. Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salary Range: $80,800.00 - $97,000.00 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Requirements

• Bachelor’s Degree
• Excellent verbal and written communication skills
• Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion, and attention to detail.
• Proficiency in Microsoft Office products (Outlook, Excel, PowerPoint, Word, Teams)

Nice To Haves

• Preferred experience in Salesforce and Google Analytics.

Responsibilities

• Drive online sales through strategic product presentation, storytelling and site optimization.
• Responsible for online storefront meeting/exceeding conversion rate targets by day, week, month, quarter
• Manage in- season adjustments to site based on selling, marketing, and customer feedback.
• Derive data-driven insights to create meaningful site optimizations
• Marry insights with a keen eye for product merchandising and selling, specifically within Men’s fashion
• Partner closely with Merchant teams to understand and articulate product key investments online and maximize selling potential
• Looks to improve customer journey perspective through patterning and works with director on testing initiatives
• Weekly, monthly, quarterly reporting in Google Analytics.

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level