Senior Associate, Men's Digital Merchandising

J.Crew • New York, NY

1d • Hybrid

About The Position

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. The Role + Purpose: Drive online sales through strategic product presentation, storytelling and site optimization. Responsible for online storefront meeting/exceeding conversion rate targets by day, week, month, quarter Manage in- season adjustments to site based on selling, marketing, and customer feedback. Derive data-driven insights to create meaningful site optimizations Marry insights with a keen eye for product merchandising and selling, specifically within Men’s fashion Partner closely with Merchant teams to understand and articulate product key investments online and maximize selling potential Looks to improve customer journey perspective through patterning and works with director on testing initiatives. Weekly, monthly, quarterly reporting in Google Analytics. We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. Learn More Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination. Enter your email address to tell us about yourself. We will keep you informed about job opportunities and events that match your interests.

Requirements

• Bachelor’s Degree
• Excellent verbal and written communication skills
• Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion, and attention to detail.
• Proficiency in Microsoft Office products (Outlook, Excel, PowerPoint, Word, Teams)

Nice To Haves

• Preferred experience in Salesforce and Google Analytics.
• We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact.
• We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Responsibilities

• Drive online sales through strategic product presentation, storytelling and site optimization.
• Responsible for online storefront meeting/exceeding conversion rate targets by day, week, month, quarter
• Manage in- season adjustments to site based on selling, marketing, and customer feedback.
• Derive data-driven insights to create meaningful site optimizations
• Marry insights with a keen eye for product merchandising and selling, specifically within Men’s fashion
• Partner closely with Merchant teams to understand and articulate product key investments online and maximize selling potential
• Looks to improve customer journey perspective through patterning and works with director on testing initiatives.
• Weekly, monthly, quarterly reporting in Google Analytics.

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
• Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level