Digital Merchandising Manager
About The Position
At AT&T we’re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more. We are seeking a proactive and detail-oriented Digital Merchandising Manager to manage the end-to-end production and delivery of digital site merchandising projects. You will drive timely, high-quality digital experiences across platforms by leading project execution, coordinating cross-functional teams, mitigating risks, and ensuring clear communication and content alignment with brand standards.
Requirements
- Bachelor’s degree in Business, Project Management, or related field (Master’s preferred)
- 5+ years’ experience in digital site merchandising/project management or similar roles
- Proven track record managing cross-functional projects end-to-end
- Strong knowledge of project management methodologies (Agile, Waterfall, etc.)
- Exceptional organizational, problem-solving, and leadership skills
- Excellent written and verbal communication skills, with the ability to tailor messages to different audiences
- Proficiency in project management tools (e.g., Quickbase, Workfront, JIRA, Smartsheet, ClickUp, Planner)
Responsibilities
- Project Execution Leadership: Guide digital merchandising and content initiatives from planning through launch, defining goals, setting priorities, and ensuring project objectives are met.
- Workflow Management: Gather requirements, create actionable project plans, manage schedules, and coordinate tasks to ensure efficient execution across teams.
- Cross-Channel Coordination: Align messaging and assets across digital platforms, facilitate decision-making, and resolve blockers to ensure cohesive, on-brand launches.
- Risk Management and Quality Assurance: Identify and address risks proactively, uphold compliance and quality standards, and lead post-launch reviews for continuous improvement.
- Communication and Collaboration: Translate complex information into clear, actionable insights for stakeholders, set expectations, and deliver regular status updates to keep all parties informed.
- Content Operations: Manage scheduling, publishing, and updating of digital content; coordinate with creative and technical teams to ensure timely deployment and brand alignment.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
