Senior Associate, Loan Operations

Monroe Capital•Chicago, IL

2d•Hybrid

About The Position

The Senior Associate, Loan Operations, is responsible for managing a portfolio of agented and non-agented loan transactions throughout their lifecycle. This role serves as a key operational partner to Monroe Capital's investment and portfolio management teams, supporting loan closings, funding activities, servicing, cash management, reconciliations, participant settlements, and ongoing portfolio administration. The ideal candidate will possess strong knowledge of syndicated lending, loan documentation, and servicing operations, along with the ability to manage multiple priorities in a fast-paced, deadline-driven environment. This is a hybrid position requiring 3-4 days per week in Monroe Capital's Chicago office.

Requirements

3-7 years of loan operations, loan servicing, banking operations, treasury operations, or related experience.
Experience closing and servicing syndicated credit facilities.
Strong understanding of loan documentation, credit agreements, and operational servicing requirements.
Advanced proficiency with Microsoft Excel and Microsoft Office Suite.
Excellent analytical, organizational, problem-solving abilities and communication skills.
Ability to manage multiple priorities with exceptional attention to detail.

Nice To Haves

Experience within private credit, direct lending, middle-market lending, or commercial banking.
Experience with Wall Street Office (WSO) or similar loan servicing platforms.
Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field.

Responsibilities

Manage a portfolio of direct agented and non-agented loan transactions from closing through repayment.
Monitor loan activity and ensure accurate processing of borrower advances, payments, fees, and contractual events.
Maintain complete and accurate loan records within servicing systems.
Respond to internal and external inquiries regarding loan balances, interest calculations, fees, expenses, and transaction activity.
Proactively identify operational issues or portfolio concerns and escalate to appropriate stakeholders.
Coordinate the operational execution of new transactions, amendments, restructurings, and other credit-related events.
Review credit agreements and related legal documentation to ensure accurate deal setup and servicing requirements.
Prepare closing documentation, funding notices, and operational workflows for transaction execution.
Collaborate closely with underwriting, legal, treasury, and portfolio management teams to facilitate efficient closings and fundings.
Coordinate funding activities with lenders, participants, borrowers, and agent banks.
Perform daily cash reconciliations and ensure accurate recording of all cash activity.
Monitor multiple bank accounts and identify incoming borrower, lender, and participant payments.
Investigate and resolve cash and position discrepancies in a timely manner.
Initiate and process wire transfers in accordance with established procedures and controls.
Communicate loan activity, funding events, and servicing updates to lending partners and participants.
Coordinate settlement activity among participants and funding partners to ensure accurate allocations and reporting.
Build and maintain strong relationships with borrowers, lenders, agent banks, and internal business partners.
Support audit requests, reporting requirements, and special projects assigned.