Senior Associate Infrastructure Platform Engineer Hotels

Hilton•Memphis, TN

5d•$90,000 - $120,000•Hybrid

About The Position

This role is based at our corporate office in Memphis, TN. This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Associate Infrastructure Platform Engineer Hotels, you will bring your technical skills to a hospitality company with an award-winning culture. On the Client Computing Engineering & Architecture team reporting to a Senior Manager of the Infrastructure Platform Engineer group. You will support projects including hotel mass deployments, equipment refreshes, and Windows platform standardization.

Requirements

Three (3) years of professional work experience in Technology or related field
Two (2) years of hands-on experience with Windows desktop and server operating systems (Windows 10, 11 and Server 2019, 2022, 2025)
Two (2) years of PowerShell scripting and automation experience
Two (2) years of ESXi / VMware experience
Demonstrated experience with Windows deployment technologies, including DISM and WIM imaging
Understanding of Active Directory, Group Policy, and core infrastructure concepts
Working knowledge of hardware/driver validation, security best practices, and troubleshooting in enterprise environments
This is a hybrid role and would require you to be near our Memphis office location
Travel up to 10%

Nice To Haves

Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
Five (5) + years of professional work experience in Technology or related field

Responsibilities

Design, test, and maintain Windows deployment standards (Windows 11 and Server 2019–2025) using DISM and WIM imaging for large-scale hotel deployments.
Validate vendor drivers, hardware compatibility, and imaging processes in the Memphis IT lab environment.
Troubleshoot and remediate deployment issues, including Active Directory policies, security configurations, and hardware/driver conflicts.
Collaborate on PowerShell scripting, printer configurations, and occasional ESXi/Linux troubleshooting to support hotel operations.
Partner with hotel operations teams, field IT support, and vendor resources to ensure smooth mass deployments and equipment refreshes.
Work with cross-functional technology teams during planning, testing, and rollout phases.
Participate in regular team stand-ups, project reviews, and technical working sessions to achieve results and maintain platform standards.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next

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