Senior Associate, Informatics PM/BA

Pfizer • Pearl River, NY

3d • Hybrid

About The Position

In a world driven by rapid knowledge creation and supported by advanced technology platforms, Pfizer's digital and 'data first' strategy aims to accelerate the development of impactful technology solutions for research, development, and medical functions. By fostering collaboration and information sharing through business technology, we strive to help employees discover the best healthcare solutions for our patients. As part of a team of innovators, you will play a crucial role in maintaining our systems and ensuring the security of our information. We seek dedicated colleagues like you to enhance the quality of patient care through fresh ideas and cutting-edge information technology solutions. Your expertise in informatics will be instrumental in advancing R&D by developing, supporting, and validating computer systems. You will generate high-quality assay data within a regulated cGLP (current Good Laboratory Practice) laboratory environment to bolster Pfizer’s research initiatives and streamline processes. Leveraging your technical and documentation prowess, you will ensure regulatory compliance for the Research Department’s software solutions. As an associate, your dedication to the job will drive the completion of project tasks and objectives. Your domain knowledge and commitment will foster a collaborative atmosphere among your colleagues. It is your diligence and focus that will empower Pfizer to reach new milestones and provide aid to patients worldwide. As a Senior Associate, you will play a key role in translating business needs from laboratory and operations teams into practical info system solutions. You will partner with functional assay leads, operations leads, laboratory SMEs, and informatics partners to define requirements, support solution design, coordinate user testing, and manage project activities across the solution development lifecycle (SDLC). Your work will help ensure that info systems supporting regulated laboratory processes are fit for purpose, properly tested, and supported by appropriate documentation for validated environments.

Requirements

• MS/MA in a science-related discipline such as computer science / mathematics or biological science with 1+ years of hands-on industry experience. Or BS/BA with 3+ years of hands-on industry experience.
• Understanding of solution development lifecycle activities in a regulated or quality-driven environment.
• Strong written and verbal communication skills.
• Strong organizational skills with ability to manage multiple priorities, timelines, and stakeholders.
• Proficient in Microsoft Office 365 applications.

Nice To Haves

• Experience supporting validated systems in a pharmaceutical, biotech, laboratory, or regulated environment.
• Familiarity with laboratory informatics systems such as LabWare LIMS and statistical analysis applications such as SAS.
• Experience creating documentation such as requirements, test scripts, traceability matrices, SOPs, or user guides.
• Experience working with cross-functional teams across business, quality, and technical organizations.
• Working knowledge of SQL and basic understanding of computer programming language.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
• Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Responsibilities

• Partner with functional assay leads, operations leads, laboratory SMEs, and informatics partners to understand business needs and translate them into info system solutions.
• Elicit, document, and maintain business and end-user requirements for new solutions and enhancements to existing solutions.
• Support solution design discussions by ensuring proposed system functionality aligns with laboratory workflows, operational needs, compliance expectations, and end-user requirements.
• Project manage assigned system initiatives through the solution development lifecycle, including requirements gathering, design review, testing, validation readiness, deployment support, and post-implementation follow-up.
• Develop, review, and execute user acceptance testing activities to confirm system functionality meets approved business and end-user requirements.
• Guide end users through testing activities, support test execution, document results, capture defects, and coordinate issue resolution with the technical teams.
• Generate, review, and maintain documentation supporting validated systems, including requirements, test scripts, SOPs, change controls, and related project deliverables.
• Facilitate regular project meetings with business stakeholders and technical partners to review priorities, status, risks, decisions, and action items.
• Collaborate with quality, validation, laboratory, and technical teams to ensure system deliverables are aligned with regulated system expectations.
• Maintain strict compliance with departmental, site, and corporate training, quality, and safety requirements.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level