Senior Associate, HR Delivery

Capital One • Mclean, VA

40d

About The Position

Capital One's Career Transition Support Center (CTSC) Team is seeking a Senior Associate to lead data and process excellence across reduction in force (RIF) events, outplacement services and severance processing and operations. They must have the ability to leverage problem solving and communication skills to create a seamless experience for associates exiting the organization, ensure compliance with legal obligations, and manage risk through accurate data management and well-managed process execution. Initial projects will involve establishing Business As Usual (BAU) data for the Lines of Businesses/Business Areas concerning Reduction in Force (RIF) and outplacement events. The associate will provide data inputs to our outplacement vendors and eHR partner groups and will monitor metrics to identify areas requiring process improvements within the team.

Requirements

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience with Excel and developing data-based stories in PowerPoint or Slides
• At least 1 year of experience in Human Resources
• At least 1 year of experience in Project Management or at least 1 year of experience in Process Management

Nice To Haves

• Bachelor's Degree
• Professional Human Resources Certification or Project Management Professional Certification
• 2+ years of experience in Human Resources
• 2+years of experience in Project or Process Management

Responsibilities

• Data collection, analysis, reporting, and process improvements
• Project or process coordination and activity monitoring / auditing
• Partner with outplacement vendors to ensure data accuracy
• Other miscellaneous - deck writing, communications, answering stakeholder questions regarding our processes or systems, etc.
• Create monthly business reviews and regular client reporting
• Leverage HR data systems such as Workday, Salesforce and People Data Hub to support the CTSC
• Interacting with partner groups, stakeholders, and HRBPs to keep all informed, well-managed, and consistent in their processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees