Senior Associate-Digital Product Management
About The Position
The Credit and Fraud Risk (CFR) Organization within American Express focuses on driving profitable business growth by mitigating credit and fraud risks while maintaining customer confidence in product security. It employs various tools and evolving technologies to detect and combat risk, minimize disruption to good spending, and ensure a world-class customer experience. The Digital Risk Products & Data Strategy (RPDS) team within CFR is fundamental to all risk decisions, responsible for building digital software products for risk management across the customer lifecycle, including onboarding, credit underwriting, authorizations, and collections for both card and non-card businesses globally. As a member of this team, you will collaborate with top industry talent to develop innovative risk products that enhance market share and transform business practices. If you are passionate about building innovative digital risk products and can translate business needs into exceptional solutions, a career in the Risk Products team could be an excellent fit.
Requirements
- Ability to drive project deliverables to achieve business results
- Ability to work effectively in a team environment
- Strong communication & interpersonal skills
- Ability to learn quickly and work independently with sophisticated, unstructured initiatives
- Customer-centered design approach and experience developing software products or services in partnership with different business partners globally
- Knowledge of SQL, Java, MS Office – PowerPoint, Excel
- Bachelors in a relevant field.
- 1+ years of experience in product development, or a related field
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Nice To Haves
- Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus
- Knowledge of SAS, Hive, Yellow Brick, or Python is a plus
- Master's is a plus
Responsibilities
- Develop next generation software products and solutions to solve risk management needs using latest tools and technologies.
- Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products.
- Drive global, reusable & configurable design, rule authoring, testing, integration, and product launch using low-code tools.
- Work in a scrum team environment with Scrum Master, Product Owner and peers to design, develop and implement business logic.
- Identify & implement Product & Process simplification opportunities.
- Deliver prioritized functional and non-functional roadmap as per aligned timelines & good quality.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
