Senior Associate - Digital Product Development

American Express•Sunrise, FL

4d•Hybrid

About The Position

As part of the Banking Center of Excellence, the Banking Communications Digital Product team is responsible for delivering scalable, compliant, and customer-centric communications across American Express Banking products. This role operates at the center of product, technology, and operations, ensuring that customer servicing communications are effectively designed, built, tested, and delivered across digital and servicing channels. The Senior Analyst will play a critical role in translating business needs into executable work, orchestrating delivery across teams, and ensuring high-quality, timely execution of communications and digital product capabilities.

Requirements

Experience in product, technology, and operations
Ability to translate business needs into executable work
Skills in orchestrating delivery across teams
Focus on high-quality, timely execution of communications and digital product capabilities

Responsibilities

Translating business needs into executable work
Orchestrating delivery across teams
Ensuring high-quality, timely execution of communications and digital product capabilities

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities