Senior Associate CRM Admin

Exostar • Herndon, VA

7d • Hybrid

About The Position

We're looking for an experienced CRM Administrator to lead and manage our HubSpot platform across all Go-To-Market (GTM) functions — including Marketing, Sales, and Customer Success. You'll be the go-to expert for all things HubSpot, ensuring the platform is optimized for scalability, data integrity, and measurable business impact. The ideal candidate is a HubSpot power user with a strategic mindset, strong operational skills, and the ability to translate GTM needs into effective system configurations and workflows.

Requirements

• 3-5+ years of hands-on experience as a CRM Administrator or in a GTM operations role
• Deep expertise in HubSpot CRM, Marketing Hub, and Sales Hub (Service Hub is a plus)
• Proven success in managing complex workflows, automation, and integrations
• Strong understanding of GTM processes
• Proficiency in data analysis and reporting tools
• Excellent communication and stakeholder management skills

Nice To Haves

• HubSpot Admin or Marketing/Sales Hub certifications
• Experience integrating HubSpot with tools like Salesforce, Outreach, ZoomInfo, or BI platforms
• Background in SaaS, B2B technology, or a similar growth-oriented environment

Responsibilities

• Act as the primary owner and subject matter expert for HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub.
• Manage user roles, permissions, pipelines, properties, templates, and system integrations.
• Design and maintain scalable lead management, lifecycle tracking, and handoff processes across GTM teams.
• Create and maintain dashboards and reports to track key GTM metrics such as lead flow, conversion rates, campaign attribution, and revenue performance.
• Provide training, documentation, and ongoing support to GTM teams to ensure effective use of HubSpot tools and features.
• Stay current with HubSpot updates and releases. Evaluate new features and recommend enhancements to improve GTM efficiency and outcomes.

Benefits

• We believe in employee development: we promote internally and provide training and educational assistance
• We provide a fun, engaged workplace, with social and community-building events
• We offer comprehensive benefits and flexible time off plans
• Exostar is an Equal Opportunity Employment Employer. The company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information. Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.
• Equal Opportunity Employer
• This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees