Senior Associate, Commercial Operations & Strategy
About The Position
Zocdoc's mission is to bring power to the patients. We are the leading digital healthcare marketplace in the nation, and we are looking to add future leaders to our team to position ourselves for rapid growth. We are seeking a motivated Senior Associate for our Commercial Operations & Strategy team to help drive our mission. In this crucial role, you will provide operational support to our sales teams to drive growth and efficiency. Our team plays a key role in defining Zocdoc's strategy, but our strength is transforming that strategy into a detailed, action-oriented plan upon which our business can execute. You'll enjoy this role if you are... An operator, passionate about bridging the gap between strategy and execution An analytical thinker that is enthusiastic about working cross-functionally to achieve goals Motivated by finding simple, effective solutions to the most complex business problems Driven by entrepreneurial settings where creativity and grit are required
Requirements
- 3+ years of work experience in roles with both analytical and operational responsibilities such as business/revenue/sales operations, program management, consulting, private equity, venture capital, or investment banking
- Examples of relevant activities include (but are not limited to): Market sizing and segmentation, sales funnel metric insights, forecasting, lead generation & prioritization, compensation design, resource planning
- Experience defining business requirements for new processes or tools
- The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
- A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
- Resourcefulness, nimbleness, and the ability to stay positive under pressure
- Comfort with taking initiative in a constantly-changing work environment
- Proficiency in Excel (required); an aptitude for mastering new systems and tools related to data organization
Nice To Haves
- Experience or proficiency in SQL, Redshift, Tableau, Lookr, Salesforce highly preferred
Responsibilities
- Defining team and initiative KPIs; building visibility into them and driving insights alongside sales leadership and cross-functional stakeholders
- Analyzing data to drive decision-making around resource investments, opportunity prioritization, pilot scaling, etc.
- Supporting our sales teams via planning, forecasting, target-setting, incentive plan design and execution, policy design and implementation, process optimization, etc.
- Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Finance, Product, Business Operations, BI, Data Science, etc.)
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
501-1,000 employees
