Senior Associate, Client 360

HarbourVest Partners • Boston, MA

12d • $90,000 - $136,000 • Hybrid

About The Position

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences. We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm. HarbourVest is an equal opportunity employer. This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed. HarbourVest Partners is excited to offer an outstanding opportunity for a Senior Associate, Client 360 to join our dynamic team in Boston, MA. This pivotal role is integral to ensuring a unified, accurate, and actionable view of our clients across the firm, driving strategic decision-making and client engagement. The ideal candidate is someone who is: Exceptionally diligent with a proven track record in data management Adept at collaborating cross-functionally in a global organization Experienced in handling advanced data governance frameworks Ambitious and capable of driving continuous improvement initiatives Skilled in CRM platforms and maintaining data quality controls A strategic problem solver with strong analytical capabilities

Requirements

• Bachelor’s degree in Business, Finance, Information Systems, Data Management, or related field
• 4-7+ years of experience in asset management, financial services, or consulting
• Experience working with CRM platforms (e.g., Salesforce) and data governance models
• Strong understanding of data management principles, including master data management (MDM)
• Proven ability to manage cross-functional initiatives in a sophisticated, global organization
• Analytical approach with strong attention to detail
• Excellent communication and collaborator leadership skills

Nice To Haves

• Familiarity with data visualization and reporting tools (e.g., Power BI, Tableau) preferred
• Experience in private markets or alternatives asset management preferred
• Exposure to regulatory reporting and investor lifecycle processes

Responsibilities

• Support the build and execution of HarbourVest’s Client 360 strategy
• Define and maintain the golden source of client and investor data
• Partner with Technology and Data teams to improve CRM and data infrastructure
• Translate business needs into data requirements and functional specifications
• Implement controls and remediation plans to improve data quality
• Develop benchmarks and dashboards to measure data health and Client 360 adoption
• And other responsibilities as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level