Senior Associate, Cleaning and Waste Village Operations

LA28•Los Angeles, CA

10h•$73,000 - $98,000•Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The organization is focused on creating an unparalleled experience for athletes, fans, partners, and the community. This role, reporting to the Head of Cleaning & Waste, will lead the planning, readiness, and delivery of Cleaning & Waste operations across Olympic and Paralympic Villages and associated residential environments. The Senior Associate will be responsible for developing operational plans, service level requirements, workforce planning assumptions, readiness activities, and Games-time delivery strategies to support the experience of athletes, team officials, and village residents. This individual will serve as the primary CNW planning lead for assigned Village operations throughout the planning, readiness, and Games-time operations phases.

Requirements

4+ years of experience in village operations, venue operations, residential operations, hospitality operations, facilities management, cleaning operations, waste operations, logistics, or related operational planning environments.
Experience managing multiple projects, stakeholders, and competing priorities.
Strong project management, organizational, analytical, and cross-functional collaboration skills.
Experience developing and maintaining operational plans, schedules, trackers, and readiness documentation.
Bachelor’s degree or relevant work experience required

Nice To Haves

Experience supporting large-scale sports, entertainment, convention, hospitality, residential, campus, military housing, university housing, or major event operations preferred.
Olympic, Paralympic, or major event experience preferred.
Experience supporting residential, hospitality, campus, or village-style operational environments preferred.
Bachelor's degree in Event Management, Business Administration, Operations, Facilities Management, Environmental Studies, or a related field preferred.
Equivalent combination of education, training, and relevant experience will be considered.

Responsibilities

Lead the development and maintenance of Village-specific Cleaning & Waste operational plans.
Review Village operational requirements, residential layouts, occupancy assumptions, and operational models to identify Cleaning & Waste service, workforce, equipment, infrastructure, and operational needs.
Develop and maintain Service Level Matrices (SLMs), operational assumptions, and deployment strategies supporting Village operations.
Identify operational requirements, risks, constraints, and readiness needs and support mitigation planning.
Coordinate the integration of Cleaning & Waste services into Village operational plans, working closely with cross-functional partners.
Develop workforce planning assumptions, contractor requirements, and operational deployment strategies supporting Village operations.
Maintain planning documents, trackers, schedules, action logs, and readiness deliverables.
Lead operational reviews, site visits, planning workshops, and operational assessments throughout the planning lifecycle.
Serve as the primary Cleaning & Waste planning lead for assigned Village operations and operational projects.
Coordinate Cleaning & Waste operational requirements with Village stakeholders, contractors, and cross-functional partners.
Lead contractor planning, integration, onboarding, and operational readiness activities supporting Village operations.
Develop Village-specific operating procedures, deployment plans, and operational documentation.
Lead operational readiness reviews, exercises, and testing activities supporting Village operations.
Develop and maintain planning materials, readiness updates, presentations, reports, and trackers to support operational planning and decision-making.
Manage planning milestones, action items, dependencies, and readiness activities, escalating issues and risks as appropriate.
Support compliance with applicable environmental, regulatory, and Village requirements.
Coordinate waste reduction, recycling, composting, and circular economy initiatives in partnership with Sustainability and Food & Beverage teams.
Track and report waste diversion, sustainability, and operational performance metrics.
Support compliance with applicable environmental, regulatory, and venue requirements.
Lead Cleaning & Waste operations during test events and Games-time delivery supporting assigned Village operations.
Monitor operational performance and contractor execution across assigned operational areas.
Lead issue escalation, resolution, and contingency implementation as required.
Coordinate with Village Management and Functional Area partners to maintain operational continuity throughout Games operations.
Track and report operational performance metrics, supporting issue resolution and continuous improvement efforts.
Support operational continuity and issue resolution during all phases of Games delivery.