Senior Associate CIO

UNC-Chapel Hill • Chapel Hill, NC

1d • Hybrid

About The Position

The Senior Associate Chief Information Officer for Core Services (Senior Associate CIO, Core Services) serves as the principal deputy and delegate of the Vice Chancellor for Information Technology and CIO for all institutionally scoped, core information technology services and functions at the University of North Carolina at Chapel Hill. This newly established role provides strategic leadership, operational excellence, and organizational alignment across all ITS Core Services divisions, ensuring that the University’s foundational IT services remain reliable, secure, modern, accessible, and responsive to the needs of students, faculty, researchers, clinicians, and staff. The Senior Associate CIO provides day to day executive oversight for three Assistant Vice Chancellors Educational Technologies & Customer Experience/Engagement (EdTech + CXE), Infrastructure/Operations/Networking & Data Platforms (IO&N + DREAM), and Research Computing (ITS-RC) creating a unified, integrated strategy for mission critical IT services at the nation’s leading public research university. The role partners closely with the CIO to implement institutional priorities, advance digital transformation, and ensure that ITS is a high performing, service oriented organization. Together with the Assistant Vice Chancellors who report to him/her/them, the Senior Associate Chief Information Officer, Core IT Services, will realign these five (5) operational areas under three (3) subordinate leaders, with the corresponding organizations as follows: EdTech + CXE, IO&N + DREAM, ITS-RC. Accordingly, the Senior Associate CIO, Core Services, will be responsible for a division containing approximately 230 employees and comprising approximately $40M in total operating budget.

Requirements

• Undergraduate degree in related field. Amount and type of experience may be a viable substitute for specific degree field listed.
• Minimum 10 years of progressively responsible IT leadership, including executive level experience in large, complex organizations.
• Minimum 5 years managing managers and multi-disciplinary teams.
• Demonstrated leadership across two or more enterprise IT domains: infrastructure, networking, cloud, data platforms, academic technologies, enterprise applications, digital experience, or research computing.
• Proven experience managing senior leaders and large technical teams.
• Deep understanding of enterprise IT operations, cybersecurity, data governance, and IT governance frameworks.
• Ability to work effectively with academic governance, research leadership, administrative executives, and diverse stakeholder communities.

Nice To Haves

• Advanced degree in a related field preferred.
• Leadership experience in higher education, research institutions, or complex public-sector environments.
• Familiarity with major enterprise systems (e.g., PeopleSoft/SaaS ERP, CRM, LMS, ITSM, IAM platforms).
• Experience guiding major transformation initiatives, including cloud modernization, network renewal, data platform consolidation, or enterprise learning technology redesign.

Responsibilities

• Serves as the principal deputy and delegate of the Vice Chancellor for Information Technology and CIO for all institutionally scoped, core information technology services and functions.
• Provides strategic leadership, operational excellence, and organizational alignment across all ITS Core Services divisions.
• Ensures that the University’s foundational IT services remain reliable, secure, modern, accessible, and responsive to the needs of students, faculty, researchers, clinicians, and staff.
• Provides day to day executive oversight for three Assistant Vice Chancellors: Educational Technologies & Customer Experience/Engagement (EdTech + CXE), Infrastructure/Operations/Networking & Data Platforms (IO&N + DREAM), and Research Computing (ITS-RC).
• Creates a unified, integrated strategy for mission critical IT services.
• Partners closely with the CIO to implement institutional priorities, advance digital transformation, and ensure that ITS is a high performing, service oriented organization.
• Realigns five (5) operational areas under three (3) subordinate leaders: EdTech + CXE, IO&N + DREAM, ITS-RC.
• Responsible for a division containing approximately 230 employees and comprising approximately $40M in total operating budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior