Senior Associate, Business Risk Control Testing Specialist

Capital One • Riverwoods, IL

2d

About The Position

At Capital One, we’re changing banking for good. We’re looking for a proactive, detail-oriented Business Risk & Controls professional to join our team. In this role, you won't just be checking boxes—you’ll be a strategic partner helping our business lines stay "well-managed." You will be at the intersection of strategy and execution, ensuring our processes are robust, our customers are protected, and our business is compliant with ever-evolving regulations. As a champion of the risk and control environment, you will drive the integration of risk management into the daily heartbeat of the business.

Requirements

• High School Diploma, GED or equivalent certification
• At least 2 years of experience in Financial Services, Compliance, Internal Audit, or Risk Management
• At least 2 years of experience in process management or developing Standard Operating Procedures (SOPs)
• At least 1 year of experience in Control Testing or Risk Management

Nice To Haves

• Bachelor’s Degree in Business, Finance, Information Technology
• 4+ years of experience in Financial Services or Risk Management

Responsibilities

• Educate and monitor the business on policy requirements and provide tools/job aids for compliance.
• Identify and implement controls for operational, financial, and compliance risks while maintaining the risk library.
• Conduct assessments and design reviews to identify weaknesses and optimize control efficiency.
• Execute testing plans and monitor the environment for continuous improvement.
• Produce monthly reports on risk and complaint data to inform stakeholders.
• Lead remediation projects specifically targeting customer complaints and service recovery.
• Drive project completion by implementing standardized workflows and exception reporting for critical processes.
• Develop and update SOPs across departments, ensuring alignment with internal policies and external regulations.
• Train staff on established procedures to ensure strict adherence and operational consistency.

Benefits

• performance based incentive compensation
• cash bonus(es)
• long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED