Senior Associate, Business Intelligence - Open Banking

JPMorgan Chase & Co.•Wilmington, DE

2d•Onsite

About The Position

Shape the future of Chase’s Open Banking team by driving customer value, removing barriers to success, and exceeding expectations. Join our dynamic team and make a meaningful impact in shaping the direction of a new revenue-generating business within JPMorganChase. As a Senior Associate in Business Intelligence, you will contribute to the development of market, competitive, and customer intelligence for Open Banking. You will own defined analytics deliverables and workstreams while supporting cross-functional teams and senior leaders to drive business strategy, ensure compliance, and deliver exceptional client service. The Chase Open Banking team is committed to empowering customers to share their financial data securely and transparently within the open banking ecosystem. We enable customers to access their financial data and maintain control and visibility when sharing it with the apps and companies they choose.

Requirements

3+ years of experience in business intelligence, analytics, strategy, or data-driven decision support within financial services.
Demonstrated ability to translate data and analytics into business insights and operational recommendations, independently and as part of a team.
Understanding of market intelligence, customer analytics, and product insight generation.
Experience supporting dashboard development and executive-ready narratives.
Proven ability to partner with data, technology, and business teams to deliver results in a matrix environment.
Strong written and verbal communication skills.
Sound judgement, discretion, and decision-making skills.
Collaborative mindset and strong interpersonal skills.
Bachelor’s degree required.

Responsibilities

Own the insight narrative and business interpretation for dashboards and decision tools in partnership with Data and Analytics teams.
Own data aggregation for Open Banking performance reporting by aligning sources, reconciling metrics across systems, and ensuring consistent KPI definitions.
Translate analytical findings into actionable business recommendations, including backlog prioritization and identification of growth opportunities.
Contribute to external market and competitive intelligence by synthesizing industry trends, ecosystem dynamics, and competitor activity.
Own components of customer segmentation and use case prioritization, delivering analyses that inform Open Banking growth and product decisions.
Prepare and deliver data-driven insights on usage patterns, value drivers, risks, and opportunities for leadership audiences.
Collaborate across lines of business to assess analytics needs, ensuring consistency and avoiding duplication where possible.
Develop clear, compelling narratives from complex data to support strategy governance and execution.
Uphold strong risk management, ethical leadership, and adherence to firmwide standards.
Foster a culture of accountability, engagement, and high performance within the team, promoting diversity and inclusion.