Senior Associate, Art Director — Brand Design & Identity

Capital One•Richmond, VA

39d

About The Position

We are seeking an Art Director to join the Enterprise Brand Design and Identity team at Capital One. This role is for a designer with a strong branding and design background. You will be responsible for developing, and documenting through brand standards, the Capital One brand design system. In this role, you must be a strategic systems thinker capable of balancing high-level brand needs with the specific nuances of individual audience segments. You won't just maintain what exists; you will imagine how our design system flexes and evolves to meet the needs of tomorrow, proactively identifying opportunities to make our brand identity more modern, relevant, and distinctive.

Requirements

At least 2 years of design experience in a professional setting
At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
At least 1 year of experience working with a prototyping software, such as: Figma, Sketch or Adobe XD
Candidates must provide a portfolio of their creative work for consideration

Nice To Haves

Brand design system experience
Bachelor’s degree or military experience
Experience in UX/UI or wireframing
Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Direct Response
Experience in the financial services industry or in-house creative team
Experience with credit card design, manufacturing, testing, and prototyping

Responsibilities

Design, develop, and document our brand identity and its delivery systems. You’ll ensure that every rule and asset is clear, accessible, and ready for enterprise-wide implementation.
Pivot between high-level conceptual "big ideas" and the meticulous documentation required to scale them effectively.
Proactively evolve our visual language. You’ll anticipate future market trends and technical needs to ensure our design system remains modern, relevant, and resilient.
Manage and improve a complex library of assets, specifically focusing on the user experience for our internal associates
Act as a strategic partner, rationalizing every creative decision through the lens of brand strategy, usability, and measurable business impact.
Maintain a holistic view of the brand, ensuring consistency and "integrated thinking" across diverse channels, products, and audience segments without losing the core brand essence.
Actively learn from consumer data and behavioral insights, allowing them to directly influence and sharpen your design solutions.
Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
Collaborate with a lot of smart people. Work with your team—copywriters, creative directors, brand and marketing strategists. Work with your partners—internal marketing and line-of-business.
Get stuff done. On time. Every time.
Manage multiple deadlines on numerous projects happening at the same time.
Deliver error-free work, using best practices with keen attention to detail.
Listen to and incorporate feedback.
Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
Understand the goals of a project, take direction well, and ask questions when you need clarity.
Present your work in a compelling way to create support across different audiences.