Senior Assistant Program Manager: West Lake - Cottage 5 | Full-Time 1st Shift/On Call | Lowell, MI

Hope Network • Lowell, MI

19h • Onsite

About The Position

The Senior Assistant Program Manager is a key leader within Hope Network’s Residential Services team. In this role, you will support the daily operations of a Specialized Adult Foster Care (AFC) program while providing leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. Working alongside the Program Manager, you will help ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment where individuals can thrive.

Requirements

• Valid driver's license
• High school diploma or equivalent
• Two years of leadership or supervisory experience
• Ability to obtain CPR/First Aid certification
• Basic computer skills
• Ability to lift up to 50 pounds and assist individuals as needed
• Ability to work scheduled shifts, including weekends
• Ability to pass required background checks

Nice To Haves

• Experience in residential, behavioral health, or human services settings
• A positive leader who enjoys supporting and developing others
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to person-centered care and quality services
• Ability to build strong relationships and promote teamwork

Responsibilities

• Administrative Duties
• Employee Relations and Evaluations
• Monthly Reporting
• Assist in Hiring/Onboarding Process
• Ensuring team is compliant with all state and federal regulations
• Encourage positive relationship building & Promoting Independence
• Transportation and Participation in Community Activities
• Personal Care/Assistance with Activities of Daily Living
• Medication Administration/Health Monitoring

Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED