Senior Assistant Caseworker- DCFS Southwest Region (Richfield)

State of Utah Office of the Governor•Richfield, UT

6d•Onsite

About The Position

The Office of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Requirements

Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS)
Adept at dealing with people in a manner which shows sensitivity, tact, and professionalism
Has worked with the State's social welfare database system, SAFE
Adobe Pro, Google and Microsoft experience
Communicates effectively, clearly, and concisely verbally and in writing
Has great public relation skills
Must have a current and valid Utah drivers license
Background Check Required
Must have a valid Utah driver’s license
The State of Utah requires all employees to physically work inside the State of Utah Boundaries

Responsibilities

Taking and distributing meeting minutes
Answering phones
Greeting visitors and clients
Completing Clear Search requests and Live Scan Fingerprinting for caseworkers
Assisting with supervised visits
Transporting youth and clients
Maintaining files and records
Assisting with additional office and case support functions as assigned
Assisting in covering the reception area
Greet and assist walk-in clients
Receive incoming telephone calls and directs them to the appropriate staff member
Preparing letters and/or documentation for courts and/or clients
Mailing certified mail to clients or sheriff; tracking in SAFE case system
Creating, maintaining, scanning, and/or archiving files, reports, etc.
Oversee the maintenance and scheduling of State vehicle upkeep to ensure compliance and operational efficiency
Complete Live Scan fingerprinting
Retrieving files for workers, AGs, supervisors, and audits
Assisting with 24-hour notifications and priors
Maintaining the upkeep of office equipment
Taking and transcribing minutes at meetings
Assisting with completing Medicaid applications
Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned
Transportation of clients and children
Supervise and monitor visits
Other duties as assigned