Senior Area Director

Caregiver•Tyler, TX

1d•$0 - $100,000•Remote

About The Position

At Caregiver, Inc., our mission is to enable people with intellectual and developmental disabilities to lead their unique lives with dignity, independence, and purpose. We are driven by compassion, accountability, and operational excellence. Our leaders are servant-hearted, results-oriented, and deeply committed to ensuring the individuals we serve receive safe, high-quality, person-centered care. We are seeking a Senior Area Director to provide hands-on leadership, oversight, and strategic execution across assigned residential and/or day program services. This field-based role plays a critical part in driving compliance, quality outcomes, operational performance, and team development across multiple markets.

Requirements

Bachelor’s degree in Human Services, Healthcare, or related field required
Minimum 1 year of direct experience supporting individuals with intellectual or developmental disabilities.
3–5 years of progressive leadership or supervisory experience.
Experience with person-centered planning, IPPs, or PDPs preferred.
Experience participating in regulatory surveys, audits, or inspections.
Strong servant leadership and coaching ability.
Demonstrated experience managing staffing, scheduling, compliance, and performance outcomes.
High level of accountability and operational discipline.
Strong written and verbal communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to travel regularly within assigned markets.

Nice To Haves

Master’s degree preferred.

Responsibilities

Provide hands-on leadership, oversight, and strategic execution across assigned residential and/or day program services.
Ensure safe, compliant, and high-quality service delivery across assigned programs (group homes, host homes, and/or day programs).
Translate organizational strategy into measurable regional outcomes.
Serve as a regional mentor and operational partner to Area Directors and Day Program Managers, fostering consistency, collaboration, census growth, and excellence in person-centered services.
Support regional strategic planning, growth initiatives, and community engagement in partnership with cross-functional leaders.
Translate corporate objectives into actionable regional goals with clear accountability and timelines.
Mentor and coach Area Directors and Day Program Managers to strengthen leadership bench and operational consistency.
Support census growth, marketing efforts, and external stakeholder relationships.
Conduct monthly site visits to residential and day program locations to assess environmental conditions, life safety compliance, and adherence to policies and procedures.
Drive corrective actions and ensure survey/audit readiness at all times.
Oversee staffing performance, scheduling, payroll accuracy, overtime reduction, and workforce credential compliance.
Recruit, interview, onboard, and ensure effective training and orientation of new hires.
Partner with HR on employee investigations and performance management processes.
Ensure services align with each individual’s Person-Directed Plan (PDP) and Individual Program Plan (IPP).
Monitor progress toward goals, identify regression or progression trends, and recommend plan adjustments or clinical interventions.
Coordinate and document Interdisciplinary Team (IDT) meetings.
Participate in regulatory surveys/inspections and develop plans of correction when needed.
Oversee rights restrictions, trust fund approvals, inventory compliance, and service utilization monitoring.
Support incident follow-up and analyze trends impacting care delivery.
Partner with Quality Assurance, HR, Clinical, and Operations teams to drive compliance and performance.
Facilitate seamless client onboarding and support case management efforts.
Collaborate with service coordinators, healthcare providers, and behavioral health partners to ensure integrated, person-centered support.
Support temporary and permanent move processes to ensure continuity of care.