Senior Architect, Digital Technology

Samsonite • Mansfield, MA

1d • Hybrid

About The Position

The Senior Architect, Digital Technology will architect, design, and deliver business initiatives that drive revenue or improve efficiency as part of Samsonite’s Digital Technology team. The role maintains an in-depth view of the organization’s ecommerce technologies and architectures and is accountable for an aspirational roadmap for the Digital stack, focused on industry trends, emerging technologies, and strategic differentiators. The architect presents and socializes current and future states of Digital Products and Platforms with stakeholders.

Operating as a Forward Deployed Engineer, the role works directly with ecommerce business units to implement solutions and help them maximize the value of AI and non-AI products and platforms. It requires expertise in ecommerce systems, integrations, platforms, architecture, performance optimization, and security, along with the ability to lead and challenge teams and collaborate closely with business and cross-functional partners.

This is a hybrid role, with four days on site and one day remote each week.

Requirements

• Minimum 10 years of Digital Solution Architecture experience in a retail or consumer web environment.
• Bachelor’s degree in computer science, applications, or a related technology field, or equivalent work experience.
• Experience working on the Salesforce Commerce Cloud ecommerce platform and sound knowledge of web applications on various infrastructures.
• Experience with one of the cloud providers: AWS, GCP, or Azure.
• Strong understanding of SFCC, SFRA, CDN, NodeJS, ETL, build processes, Web Vitals, code quality evaluations, Atlassian processes, and microservices.
• Experience implementing and integrating Product Information Management (PIM), Content Management Systems (CMS), Digital Asset Management (DAM), and A/B testing solutions.
• Expert understanding of payment and order management systems and integration concepts, including REST, SOAP, batch, SFTP, and API gateways.
• Deep understanding of content delivery networks, network traffic routing, and service workers.
• Experience with headless architecture, progressive web apps (PWA), and API orchestration, with a focus on performance optimization.
• Demonstrated ability to architect multi-tenant systems and platforms and build reference applications across a variety of platforms.
• Knowledge of IT security and regulatory compliance, including PCI and PII.
• Excellent analytical and technical skills.
• Strong communication, leadership, and negotiation skills.
• Strong understanding of ecommerce ecosystems and processes, including end-to-end data flows and processing across order management, fulfillment, payments, customer service, and other backend systems.
• Experience working across multiple teams and adapting architectures to meet business needs.

Nice To Haves

• Knowledge of Salesforce Marketing Cloud and Salesforce Service Cloud.
• Exposure to a data analytics system such as Salesforce Data Cloud, Snowflake, or Databricks.

Responsibilities

• Architect, design, and deliver business initiatives that drive revenue or improve efficiency.
• Maintain an in-depth view of the organization’s ecommerce technologies and architectures.
• Develop and own an aspirational roadmap for the Digital stack, considering industry trends, emerging technologies, and strategic differentiators.
• Present and socialize current and future states of Digital Products and Platforms with stakeholders.
• Work directly with ecommerce business units to implement solutions and help maximize the value of AI and non-AI products and platforms.
• Lead, direct, and challenge teams regarding processes, methods, and approaches.
• Collaborate closely with business and cross-functional teams.
• Adapt architectures across multiple teams to meet business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior