Senior Applications & Product Specialist

Woodside Energy Ltd • Houston, TX

2d

About The Position

The Senior Applications & Product Specialist is accountable for the end-to-end lifecycle, performance, and value delivery of a defined portfolio of applications. This role leads the ongoing management of application services, ensuring solutions are aligned with business needs, enterprise standards, and Digital strategy. Acting as a portfolio owner and trusted advisor to the business, the role ensures applications are reliable, secure, cost-effective, and continuously evolving to deliver business value.

Requirements

• Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related discipline, or equivalent relevant experience.
• Strong understanding of application lifecycle management, service ownership, and portfolio planning
• Ability to develop and manage strategic application roadmaps
• Understanding of service line delivery models and low-complexity delivery pathways
• Knowledge of governance checkpoints, delivery frameworks, and change management
• Awareness of software asset management (SAM) and licensing models
• Strong understanding of application support, incident management, and performance monitoring
• Experience driving reliability, availability, and continuous improvement
• Ability to leverage AI tools to improve efficiency and workflows
• Strong communication and interpersonal skills
• Ability to influence stakeholders across business and technology domains
• 8–10+ years of related professional experience in managing application portfolios
• Experience managing or supporting enterprise applications in a 24x7 operational environment
• Experience working with managed service providers and vendor ecosystems
• Experience delivering low complexity solutions within structured delivery frameworks

Nice To Haves

• ITIL Foundation Certification preferred
• PMP, Agile, Scrum, or Product Management certification preferred
• Experience in Oil & Gas or asset-intensive industries desirable

Responsibilities

• Own the end-to-end lifecycle of applications within the portfolio, including availability, performance, reliability, and functional fit
• Develop and maintain short and long-term application roadmaps, driving lifecycle decisions (enhance, optimise, modernise, retire)
• Ensure applications meet business needs and remain technically sustainable, secure, and compliant
• Ensure applications meet availability targets (24x7x365), performance expectations, and service levels through third-party support providers
• Oversee vendor performance across incident, problem, and change management, acting as escalation point for major incidents
• Drive accountability for root cause resolution, service improvement, and reduction of repeat incidents
• Ensure support models, coverage, and capabilities are fit-for-purpose and aligned to business needs
• Lead and execute delivery of low complexity / low risk solutions using defined service line pathways
• Maintain delivery discipline, ensuring governance checkpoints, visibility, and accountability for in-flight work
• Support and/or lead minor enhancements and initiatives aligned to the appropriate delivery pathway
• Build trusted relationships with Business SMEs and stakeholders, acting as a portfolio advisor
• Translate business needs into application outcomes and aligned delivery priorities
• Coordinate with Business Partners, Delivery Leads, and Platform teams to ensure alignment to Digital strategy
• Manage portfolio costs and maintain transparency of cost drivers and support portfolio financial planning
• Own software licensing requirements and align with the Software Asset Management (SAM) process
• Ensure applications align with enterprise architecture, cybersecurity, and regulatory requirements
• Oversee patching, audit, compliance, and vulnerability remediation activities
• Ensure configuration data, documentation, and disaster recovery / service continuity plans are maintained
• Identify and deliver opportunities to improve performance, efficiency, and ways of working
• Leverage AI to enhance analysis, delivery, and operational workflows
• Promote adoption of AI-enabled practices and continuous improvement across the portfolio

Benefits

• Commitment to your ongoing development, including on-the-job opportunities, formal programs and coaching
• Industry-leading 18 weeks paid parental leave for primary carer, and maintenance of superannuation or retirement benefits at the current rate during any period of unpaid parental leave for up to 24 months (plus secondary carer leave entitlements)
• Values led culture with a focus on creating a psychologically and physically safe work environment
• Active employee-led working groups driving initiatives to build an inclusive culture.
• Community volunteering opportunities
• Relocation assistance (if required)
• A competitive remuneration package featuring performance-based incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior