About The Position

Are you passionate about applying science to create innovative dairy and plant-based products that delight consumers? IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences, delivering sustainable innovations that elevate everyday products. Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across food, health, consumer, and industrial markets. The role is based in Madison, Wisconsin (on-site role with travel). You will be part of a customer-focused, collaborative, and solution-oriented team that partners closely with customers to develop high-quality, innovative fermented dairy and plant-based products. Together, we make a meaningful impact across the dairy industry. Your potential is our inspiration.

Requirements

  • MSc with 9+ years or PhD with 6+ years of relevant dairy industry experience
  • Strong background in food microbiology and fermented dairy processes
  • Hands-on experience with laboratory and pilot plant equipment
  • Experience supporting yoghurt and fermented dairy manufacturing
  • Strong analytical and problem-solving skills
  • Ability to balance technical and commercial priorities
  • Excellent English communication skills
  • Ability to manage priorities in a fast-paced environment

Nice To Haves

  • Familiarity with dairy and plant-based culture solutions
  • Customer-facing technical application experience
  • Confidence presenting technical concepts

Responsibilities

  • Lead a diverse project portfolio, including technical sales support, customer trials, troubleshooting, and new product and method development for fermented dairy and plant-based applications
  • Design and execute laboratory, pilot-scale, and commercial-scale trials to evaluate dairy culture performance
  • Develop and optimize finished product formulations aligned with industrial standards and customer requirements
  • Provide technical expertise and hands-on support to customers and distributors
  • Prepare and deliver technical reports, presentations, and product demonstrations
  • Collaborate cross-functionally with Sales, R&D, Product Management, Marketing, and Regulatory
  • Monitor scientific and market trends to identify innovation opportunities
  • Build relationships with academic and industry partners

Benefits

  • Continuous learning and development opportunities
  • Strong focus on scientific excellence and customer partnership
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