Senior Application Operations Engineer (Hybrid)

VIATEQ Corporation•Washington, DC

16h•$130,000 - $153,000•Hybrid

About The Position

VIATEQ Corporation is hiring a Senior Application Operations Engineer to support its prime contractor and government customer in Washington, DC. The hybrid position requires one day on-site, and the candidate must be able to obtain a Public Trust. The role provides expert-level technical engineering and operations support for an enterprise application portfolio, integration platforms, middleware, and SaaS environments. The engineer serves as a senior technical resource, independently handles complex engineering work, drives platform-level improvements, and acts as a qualified backup to the Applications & Integration Lead when needed. The role emphasizes deep technical engineering and platform execution rather than team leadership or program oversight, with the goal of improving application reliability, performance, and security in a federal enterprise environment. The position encompasses enterprise application and integration engineering; SaaS platform administration; release and environment management; application security; API management; performance engineering and monitoring; and participation in Agile delivery. Work includes independently resolving complex incidents, engineering platform and integration improvements, maintaining technical documentation, coordinating with vendors and internal teams, and contributing to sprint planning and delivery. VIATEQ describes itself as a provider of collaborative solutions for federal government agencies. It offers competitive compensation and a comprehensive benefits package. The stated compensation range is $130,000–$153,000, based on experience, location, and other factors.

Requirements

Five to seven years of hands-on enterprise application operations and engineering experience.
Demonstrated senior-level engineering support experience for enterprise application portfolios in a federal or comparable enterprise environment.
Proven experience with enterprise integration platforms and middleware at scale.
Experience with release engineering and environment management for enterprise application portfolios.
Demonstrated SaaS platform engineering and administration experience in a federal or comparable environment.
Experience with API management platforms and enterprise integration services.
Ability to independently resolve complex, cross-domain application and integration problems at the enterprise level.
Familiarity with FedRAMP-authorized applications and federal application security requirements.
Experience implementing application security controls aligned with NIST SP 800-53.
Expert-level proficiency in enterprise application operations, engineering, and administration.
Expert-level proficiency in integration platform and middleware engineering, such as MuleSoft, Dell Boomi, Azure Integration Services, or equivalent.
Expert-level proficiency in SaaS platform engineering, configuration, and administration.
Expert-level proficiency in API management platform engineering and security configuration.
Expert-level proficiency in application performance monitoring and engineering.
Expert-level proficiency in release engineering and deployment automation.
Expert-level proficiency in application security engineering and compliance.
Expert-level proficiency in application incident management and root cause analysis.
Strong working knowledge of Microsoft 365 and Azure Government application integrations.
Strong working knowledge of REST and SOAP API design, management, and troubleshooting.
Strong working knowledge of CI/CD pipeline engineering and DevSecOps practices.
Strong working knowledge of FedRAMP requirements for SaaS and cloud-based applications.
Strong working knowledge of Zero Trust architecture principles applied to enterprise applications.
Strong working knowledge of NIST SP 800-53 security controls for enterprise applications.
Strong working knowledge of ITSM platforms such as ServiceNow.
Strong working knowledge of ITIL 4 change, incident, and release management practices.
Strong working knowledge of scripting and automation, such as PowerShell, Python, or equivalent.
Must hold Microsoft Certified: Azure Developer Associate (AZ-204).
Must be able to obtain a Public Trust.

Nice To Haves

MuleSoft Certified Developer or equivalent integration platform certification.
Microsoft Certified: Azure Integration Services Specialty.
AWS Certified Developer – Associate.
Microsoft Certified: DevOps Engineer Expert (AZ-400).
Certified Kubernetes Application Developer (CKAD) or equivalent.

Responsibilities

Provide expert-level engineering and operations support for the enterprise application portfolio, including business applications, productivity tools, and mission-critical systems.
Independently diagnose and resolve complex, cross-domain enterprise application incidents and problems.
Lead complex application engineering tasks, including platform upgrades, configuration changes, and performance optimization.
Serve as a senior technical resource and escalation point for application incidents and engineering challenges.
Monitor application performance, availability, and health, and take proactive steps to address issues and prevent recurrence.
Serve as a qualified backup to the Applications & Integration Lead to ensure coverage continuity.
Provide engineering and operations support for enterprise integration and middleware platforms.
Lead engineering of complex integrations, interface enhancements, and middleware configurations.
Diagnose and resolve integration failures, data pipeline issues, and middleware incidents.
Design and implement integration monitoring, alerting, and automated recovery workflows.
Evaluate integration platform performance and recommend improvements to reliability and operational risk.
Maintain integration documentation, including interface designs, data flow diagrams, and configuration records.
Provide senior-level engineering and administration support for SaaS platforms.
Lead complex SaaS configuration tasks, including security configuration, integration setup, and advanced user administration.
Engineer SaaS monitoring and alerting configurations to detect performance and availability issues proactively.
Support SaaS onboarding and offboarding, including technical due diligence, configuration, and decommissioning.
Coordinate with SaaS vendors on technical issues, platform updates, and security requirements.
Maintain SaaS platform engineering documentation and configuration records.
Provide engineering support for release and environment management across the enterprise application portfolio.
Lead engineering of deployment automation workflows, CI/CD pipeline components, and environment provisioning processes.
Support design and implementation of non-production environment management, including environment refresh, data masking, and configuration alignment.
Review release packages and deployment plans, identifying and mitigating risk before production deployment.
Coordinate release execution with application teams, infrastructure teams, and the Service Management Lead.
Maintain release engineering documentation, deployment runbooks, and environment configuration records.
Engineer application security configurations aligned with FISMA, NIST SP 800-53, FedRAMP, and cybersecurity policies.
Lead implementation of application-layer security controls, including authentication, authorization, encryption, and audit logging.
Support Zero Trust architecture implementation across enterprise application platforms with Microsoft infrastructure and network teams.
Conduct application security engineering reviews and recommend improvements to the client’s application security posture.
Support application vulnerability management, including assessment findings analysis and remediation engineering.
Coordinate with the NOC and Microsoft infrastructure teams on security incidents involving enterprise applications.
Provide engineering support for the API management platform and enterprise integration services.
Design and implement API configurations, policies, and security controls in the enterprise API management platform.
Troubleshoot and resolve complex API connectivity, performance, and security issues.
Maintain API and integration engineering documentation, including inventories, endpoint configurations, and security policies.
Evaluate API platform performance and recommend reliability and security improvements.
Support development and maintenance of API governance standards and integration design patterns.
Lead application performance analysis, tuning, and optimization across the enterprise application portfolio.
Design and implement performance monitoring configurations and alerting thresholds with NOC and infrastructure teams.
Conduct application performance assessments and provide actionable recommendations.
Develop and maintain performance baselines, SLA metrics, and capacity-planning data.
Support SRE practices, including availability monitoring, error budgets, and reliability improvement initiatives.
Provide application performance data and analysis for sprint metrics and monthly performance dashboards.
Participate in Agile sprint planning, daily coordination, sprint reviews, and retrospectives.
Maintain and contribute to the prioritized backlog for enterprise application and integration engineering work.
Deliver committed sprint work items at or above the 85% completion target.
Provide timely, accurate updates on engineering status, project progress, and platform improvements to the Applications & Integration Lead.
Contribute actionable improvement recommendations to sprint retrospectives based on engineering observations and metrics.