SR Application Engineer -Hybrid

National Interstate Corporation•Richfield, OH

1d•Hybrid

About The Position

National Interstate is a leading commercial transportation insurer seeking a Senior Application Engineer. This role offers a hybrid work model, requiring 2 days per week in the Richfield, OH office, or fully remote from the USA if not local. The company culture emphasizes connection, shared learning, and strong relationships. Employees are expected to be on-site a minimum of two days a week, with core in-office days typically being Tuesday and Wednesday, subject to business needs. The Senior Application Engineer will be responsible for designing, programming, building, and deploying software applications and systems that support business and insurance processes. This includes driving the implementation of new features, ensuring seamless integration with existing systems, supporting testing and maintenance, and developing technical specifications. The role also involves collaborating with cross-functional teams, monitoring and optimizing application performance, providing technical support, and identifying opportunities for process improvements. A strong understanding of the organization's business and technology operations is essential.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
Generally, a minimum of 6 years of experience in software engineering and/or application engineering.
Demonstrates advanced proficiency in multiple programming languages.
Advanced experience with cloud platforms and modern development frameworks.
Extensive experience working in Agile/Scrum environments.
Develops time estimates and other project management elements for complex project deliverables.
Provides technical expertise across a range of applications, systems and/or technologies.
Strong analytical and problem-solving skills, with the ability to troubleshoot complex software issues.
Demonstrates strong understanding of machine learning concepts and their software engineering implications.
Requires a high level of understanding of the organization's business and technology operations.

Nice To Haves

Prefer experience with .NET/C#, SQL, Full Stack Development, Test automation.

Responsibilities

Designs, programs, builds, and deploys software applications and systems that support various business and insurance processes.
Drives the implementation of new features and functionalities based on business requirements, enhancing the overall user experience.
Ensures seamless integration of new applications with existing systems, minimizing disruptions to business operations.
Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements.
Develops technical specifications based on conceptual design and stated business requirements.
Collaborates with cross-functional teams to design and implement integration solutions that enhance data flow and system interoperability.
Monitors and optimizes application performance, identifying and resolving any issues that may impact system efficiency.
Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently.
Provides technical support to end-users, addressing and resolving application-related issues in a timely manner.
Develops and maintains documentation for troubleshooting procedures and best practices.
Collaborates with business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements.
Provides regular updates on project status and progress.
Proactively identifies opportunities for process improvements and implements solutions that enhance overall system performance.
Performs other duties as assigned.