Senior Application Administrator – SAP

Sub-Zero Group, Inc.•Fitchburg, WI

About The Position

Sub-Zero, Wolf, and Cove, the leading manufacturer of luxury kitchen appliances, is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability. Our team of SAP professionals are experts in their respective fields, supporting both Sub-Zero's SAP S/4HANA implementation and ongoing SAP operations. The SAP Operations team is comprised of five technical specialists responsible for SAP platform administration, integration, security, reporting, and development, along with four Functional Analysts aligned to key business capabilities across the enterprise. This role will collaborate with technical and functional team members, Solution Integrator resources, Application Management Services vendors and business stakeholders to support and continuously improve our SAP ecosystem. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.

Requirements

SAP S/4HANA implementation and ongoing SAP operations experience
Experience with SAP platform administration, integration, security, reporting, and development
Experience with SAP Commerce Cloud, Datasphere, SAC, IBP, OpenText
Experience implementing, upgrading, and supporting SAP S/4HANA systems versions
Experience with integration designs and cloud architecture strategy
Experience with performance monitoring/reporting, license consumption management and system tuning
Experience with solution governance and transport management
Experience monitoring and remediating risks in SAP systems
Experience with technical architecture analysis, design, build, test, and deploy for SAP systems
Experience planning and executing disaster recovery (DR) test procedures
Experience with SAP best practices for backup and recovery
Experience maintaining reliability, performance, management, and support of SAP application environments
Experience creating and monitoring application jobs and queues
Experience supporting production operations in resolving Incidents and Requests
Experience partnering with AMS providers on issue resolution and enhancements
Experience responding to system outages and on-call support
Leadership and mentoring experience

Responsibilities

Ensure proper setup and ongoing management of the SAP S/4HANA landscape, including BTP environments and the subset of solutions
Ensure proper setup and ongoing management of SAP Commerce Cloud, Datasphere, SAC, IBP, OpenText, etc.
Implement, upgrade, and support the latest SAP S/4HANA systems versions
Actively engage with Solution Architects to ensure alignment on integration designs and any implications to the overall cloud architecture strategy
Performance monitoring/reporting, license consumption management and system tuning following industry best practices and standards
Solution governance and transport management utilizing our Rev-Trac solution
Monitor critical risks in SAP systems and work with risk owners to remediate or mitigate risk
Manage technical architecture analysis, design, build, test, and deploy for SAP systems.
Plan and execute the yearly disaster recovery (DR) test procedures
Ensure adherence to SAP best practices for backup and recovery
Maintain the ongoing reliability, performance, management, and support of SAP application environments.
Create and monitor application jobs and queues
Collaborate with various departments to ensure the successful implementation and support of all SAP systems within our ecosystem
Develop and maintain documentation related to SAP system administration best practices
Support production operations in resolving Incidents and Requests reported by ends users
Partner with our AMS provider on issue resolution and enhancements, or new requests for functionality
Respond to system outages and be available for on call support as needed
Act as a leader and mentor to the SAP Ops Team members.