senior analyst, PRO Shared Services analyst sr

Starbucks • Seattle, WA

6d • Onsite

About The Position

As a senior analyst supporting HR Compliance, you will provide compliance support through work authorization processes for US and Canadian partners. The team also leads program oversight of candidate scheduling, separation support, and background inquiry administration. You will join a team of partners focused on continuous improvement, providing a high-quality partner experience from hire to retire.

Requirements

• 3 years experience working in customer service, human resources, or shared services environments
• 1 year experience identifying continuous improvement opportunities
• Experience researching, analyzing and problem solving in a fast-paced environment
• Experience managing multiple priorities to meet deadlines with a high level of stress tolerance and strengths in detail orientation, planning and organizing
• Experiencing handling and securing confidential and sensitive information
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Nice To Haves

• 1-2 years advising and influencing cross-functional stakeholders at the director level and below in area of expertise (preferred)
• Human resources experience or education preferred
• Federal and state work authorization requirements knowledge preferred

Responsibilities

• Provide support and regular documentation to hiring managers to ensure compliance with legal requirements for work authorization.
• Ensure timely and accurate data processing while maintaining and protecting personal information of current and separated partners.
• Partner with Managed Service Providers (MSPs) to sustain operations and meet established service levels, acting as the expert for designated workstreams.
• Investigate and develop solutions to procedure and process-related issues. Work cross-functionally to promptly resolve operations issues, escalate partner concerns, and respond in a professional and timely manner.
• Maintain knowledge and understanding of federal and state requirements of work authorization in support of compliance for the company.
• Identify, recommend and implement process improvements.
• Assist in the execution and distribution of standard metric reports, preparation of compliance input for management reviews and presentations. Maintain company compliance reporting, records, process, and related documentation.

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time (accrued at 1 hour for every 25 hours worked)
• eight paid holidays
• two personal days per year
• 401(k) retirement plan with employer match
• discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• incentivized emergency savings
• financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• student loan management resources
• access to other educational opportunities
• backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed