Senior Analyst, Supplier Quality

SC Johnson•Racine, WI

1d•Hybrid

About The Position

As Senior Analyst, Supplier Quality, you will be responsible for the evaluation, monitoring, and improvement of the quality performance of the organization’s external manufacturing and supply base. You will play a critical part in the quality aspects of new product launches by ensuring suppliers meet all technical, regulatory, and customer requirements during product introduction. You will support monitoring key supplier quality metrics and help resolve supplier-related issues. As a cross functional business partner, you will collaborate closely with Procurement, Engineering, Program Management, and Operations to drive supplier readiness, reduce risk, and ensure successful project execution.

Requirements

Bachelor of Science degree in Engineering (Mechanical, Process) or a related technical field
1+ years of relevant quality experience
Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

Self-motivated, self-disciplined, and a strategic thinker with the ability to see the bigger picture
Strong interpersonal skills with the ability to interact effectively with people at all levels
Excellent oral and written communication skills, with demonstrated project management, group leadership, and facilitation skills
Strong analytical, decision-making, and problem-solving skills
Proven ability to manage multiple tasks and competing priorities
Strong computer skills, including proficiency in Microsoft Office; experience with Minitab or equivalent statistical software is an asset
1–3 years of working knowledge in quality systems, including Statistical Quality Control (SQC), Supplier Quality Assurance (SQA), and statistical analysis
Knowledge of quality improvement and assurance systems, including internal system audits, International Organization for Standardization (ISO) 9001, Statistical Process Control (SPC), Total Quality Management (TQM), and Design of Experiments (DOE)
Ability to develop policies, procedures, standard daily work, and line operating instructions
Knowledge of and experience working in a Good Manufacturing Practices (GMP) environment is an asset
Microbiology and sanitary design knowledge is an asset
Adheres to the highest level of compliance with Safety, Health, and Environmental (SHE) rules and regulations.

Responsibilities

Partner with product development teams to ensure quality is driven into the product and manufacturing process at early stages of product development
Ensure that pre-commercialization quality activities are completed by actively participating in project teams, project reviews, and other forums
Support manufacturing and supplier‑related quality activities for new product introductions, including Engineering trials, Qualification trials, and establishing related quality success criteria
Plan and participate in the Supplier Quality Assurance (SQA) audit program for suppliers and External Manufacturers (EM) for North America
Partner with Procurement to collect supplier data, support onboarding processes, and assist with basic supplier risk evaluations
Monitor incoming material quality, perform root‑cause analysis, and support resolution of supplier‑related nonconformances
Investigate External Manufacturer and supplier nonconformances using structured problem‑solving tools (e.g., 5 Whys, Fishbone)
Follow up with External Manufacturers and suppliers to ensure timely submission of corrective action documentation
Ensure documentation meets internal quality system requirements and relevant standards
Use statistical tools (e.g., Statistical Process Control (SPC), Measurement System Analysis (MSA), Process Capability Index (Cpk) / Process Performance Index (Ppk) studies) to support decision‑making and monitor process stability
Collect and summarize supplier defect data and assist with trend analysis
Analyze supplier quality trends, defect modes, and process capability to identify systemic issues and improvement opportunities
Maintain Supplier Quality Key Performance Indicators (KPIs) and communicate performance trends to leadership
Prepare presentations, charts, and reports for internal reviews and supplier communication
Collaborate closely with cross functional teams, including Procurement, Engineering, Program Management, and Operations, to drive supplier readiness, reduce risk, and ensure successful project execution