(USA) Senior Analyst, Strategic Account Management

WalmartBentonville, AR
$70,000 - $130,000Onsite

About The Position

The Senior Analyst, Strategic Account Management, plays a critical role in driving business growth by partnering closely with suppliers and internal stakeholders across commercial and operational teams. This role requires strong analytical acumen to understand market trends, performance indicators, and available data outputs, using that understanding to inform consultative discussions and strategic recommendations aligned with business priorities. The position supports client onboarding by helping stakeholders understand how available data and insights can be leveraged to inform decision-making and guide engagement strategies. The Senior Analyst interprets and contextualizes existing data to support consultative conversations with suppliers and internal partners, enabling informed, value-driven approaches. Through effective relationship management and insight-led consultation, the role contributes to stronger customer retention, enhanced supplier partnerships, and sustained revenue growth. The Strategic Account Management team plays a vital role in driving business growth by fostering strong relationships with internal Walmart Merchandising teams and external supplier partners. This team focuses on managing mutual value propositions and supporting stakeholder engagement to achieve business objectives. The team values collaboration, effective communication, and a results-driven approach to influence cross-functional teams and deliver impactful solutions that support Walmart’s commitment to operational excellence and customer satisfaction.

Requirements

  • Proven ability to manage stakeholders, build strong relationships, and communicate effectively across audiences.
  • Strong analytical capabilities, including data analysis, root cause analysis, and the use of business metrics to inform decisions and drive process improvements.
  • Experience leading client onboarding efforts and identifying integration opportunities between customer needs and internal business initiatives.
  • Solid business acumen with an understanding of industry trends and business P&L fundamentals.
  • Experience using productivity and analytical tools, including Excel, Outlook, and AI-enabled technologies
  • A continuous improvement mindset, with the ability to identify and propose process improvement opportunities.
  • Strong written and verbal communication skills, with the ability to clearly convey insights and recommendations to diverse stakeholders.
  • Models compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices
  • Respect the Individual: Demonstrates and encourages respect for others drives a positive associate and customermember experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work
  • Respect the Individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes others contributions and accomplishments
  • Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own work
  • Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving
  • Act with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our values
  • Act with Integrity: Is consistently humble selfaware honest and transparent
  • Serve our Customers and Members Delivers results while putting the customermember first and applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers
  • Serve our Customers and Members Adopts a broad perspective that considers data analytics customermember insights and different parts of the business when making plans
  • Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risktaking and exhibits resilience in the face of setbacks
  • Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working

Nice To Haves

  • Experience in sales.

Responsibilities

  • Develop and maintain strong relationships with key stakeholders to support business objectives and customer retention.
  • Collaborate with cross-functional teams to deliver product knowledge and tailored solutions that meet client needs.
  • Lead root cause analysis and resolve onboarding issues to ensure seamless client integration and satisfaction.
  • Drive process improvements and support execution aligned within organizational goals.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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