Senior Analyst, Sales Compensation

ServiceTitan

6d

About The Position

Ready to be a Titan? The Senior Analyst, Sales Compensation is an integral role on the Revenue Strategy & Operations team, responsible for the accurate execution and continuous improvement of incentive compensation plans across segments of our global sales and post sales organizations. At ServiceTitan, we view sales compensation as a powerful tool to drive our business outcomes of sustainable growth. You will be instrumental in that process, across the sales comp life cycle - from plan strategy / design to plan execution, analysis and optimization.

Requirements

• 2-4+ years of work experience in a combination of Sales/Incentive Compensation, Commissions Operations, Revenue Operations or Financial Planning & Analytics within a SaaS or high-growth environment.
• Demonstrated success managing complex data sets with exceptional attention to detail and accuracy.
• Advanced proficiency in Excel / Google Sheets; familiarity with automated commission platforms (CaptivateIQ, Xactly, SAP Commissions, Anaplan, etc.) preferred.
• Strong analytical, problem-solving, and communication skills; ability to translate data into actionable insights.
• Proven collaboration skills in a fast-paced environment, balancing multiple priorities under tight deadlines.
• A mindset of ownership and continuous improvement - always seeking ways to optimize processes and enhance the end-user experience.

Nice To Haves

• Prior exposure to supporting Post-Sales or Customer Success organizations on variable compensation plans, including understanding of crediting, plan governance, and payout nuances.

Responsibilities

• Own and manage incentive compensation programs across multiple go-to-market functions within our Sales and Customer Success organizations.
• Execute and administer the end-to-end monthly commissions process, ensuring timely and accurate payouts in accordance with plan policies and company guidelines.
• Serve as a strategic advisor to Sales Leadership, Sales Operations, and Finance - leveraging data-driven insights to evaluate plan effectiveness, recommend enhancements, and shape incentive structures that drive performance and growth.
• Partner cross-functionally on strategic initiatives such as plan design, review cycles, and policy updates that align compensation programs with evolving company objectives.
• Translate complex data and plan logic into clear, actionable insights for stakeholders, ensuring alignment, transparency, and understanding across the organization.
• Support SOX compliance activities, process documentation, and internal controls related to commissions.
• Drive continuous improvement of workflows, tools, and governance processes that ensure consistency and efficiency.

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
• Flexible time off with ample learning and development opportunities to continue growing your career.
• We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
• Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees