Senior Analyst, SaaS Vendor Management & Operations

Daxko

16d•Hybrid

About The Position

We’re looking for a strategic, data-driven Senior Analyst to take ownership of our SaaS vendor ecosystem and help us scale with discipline and intention. In this role, you won’t just manage renewals — you’ll shape how we invest in technology, optimize spend, and ensure our platforms deliver maximum business value. You’ll partner across Business Systems, Finance, IT, Security, Legal, and functional leadership to align SaaS strategy with long-term platform roadmaps. If you thrive at the intersection of analytics, negotiation, and cross-functional collaboration, this is an opportunity to make measurable impact across the organization.

Requirements

Strong analytical rigor with the ability to translate data into actionable recommendations
Confidence engaging directly with vendors, functional leaders, and executives
Excellent communication and stakeholder management skills
High attention to detail and strong organizational discipline
Ability to balance strategic thinking with hands-on operational execution
Bachelor’s degree in Business, Finance, Supply Chain, Information Systems, Operations, or related field (OR equivalent experience)
5+ years of experience in SaaS vendor management, business systems, finance operations, or a related area
Deep understanding of SaaS licensing models, subscription management, and contract structures
Proven experience leading SaaS renewals and commercial negotiations

Nice To Haves

Experience in a SaaS-heavy or technology-driven organization
Familiarity with compliance frameworks (SOC 2, GDPR, ISO 27001)
Experience with SaaS/vendor management platforms (Productiv, Ramp, Coupa, Ariba, Ironclad, Zip, SAP, or similar)
Experience working within Salesforce and/or NetSuite ecosystems

Responsibilities

Serve as the primary relationship owner for key SaaS vendors, acting as the trusted liaison between vendors and internal stakeholders
Lead performance reviews, roadmap conversations, and escalations
Partner with functional leaders to drive adoption, optimization, and platform value realization
Own the full SaaS renewal lifecycle — from planning and stakeholder alignment to executive-ready decision support
Lead pricing negotiations, contract structuring, and commercial discussions to secure favorable terms
Develop data-backed recommendations to renew, consolidate, replace, or exit tools
Analyze usage, licensing, and spend data to eliminate shelfware and right-size subscriptions
Identify opportunities to consolidate redundant tools and streamline the tech stack
Review invoices for accuracy and compliance with negotiated terms
Maintain a clean, accurate inventory of contracts, entitlements, pricing, and renewal timelines
Build dashboards and reporting that provide visibility into SaaS spend, utilization trends, and optimization opportunities
Deliver insights that inform leadership and executive-level decisions
Partner with IT Security and Legal to ensure compliance, risk mitigation, and data privacy standards are met