The Senior Analyst, Program Management supports the development, implementation, and continuous improvement of strategic initiatives through collaboration with cross-functional teams, data analysis, project management, and stakeholder engagement to drive business objectives and enhance operational efficiency. The Senior Analyst, Program Management serves as a partner between business stakeholders and technology teams, helping translate business needs into actionable solutions and programs. This role works across cross-functional teams to support the planning, execution, and delivery of initiatives that drive operational effectiveness, enhance associate experiences, and enable business objectives. The Senior Analyst collaborates with stakeholders to understand business objectives and challenges, identify opportunities, assess impacts, and develop recommendations that support informed decision-making. They facilitate alignment across teams, coordinate program activities, manage dependencies and risks, and help ensure initiatives remain on track to deliver expected outcomes. This role supports the development of business cases, project plans, governance materials, and executive communications. The Senior Analyst leverages data, stakeholder feedback, and business insights to evaluate opportunities, measure results, and drive continuous improvement. They support current-state assessments, gap analyses, value realization efforts, and ROI evaluations to inform priorities, investment decisions, and program direction. Success in this role requires strong relationship management, business acumen, analytical thinking, a process-improvement mindset, effective communication skills, and the ability to navigate complex, matrixed environments.
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Job Type
Full-time
Career Level
Senior