Senior Analyst, Product (Remote)
About The Position
Join ezCater's thriving Product Analytics team as a Senior Analyst, where you'll use data to drive innovation. Product Analytics acts as strategic thought leaders, collaborating with Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance. You will partner with skilled peers to tackle complex analytical challenges that strengthen product and technology strategies. This role focuses on driving innovation and making a tangible impact through data-driven decisions, particularly in product endeavors. If you are passionate about funnel analytics, A/B testing, causal analysis, and delivering insights that influence product decisions and customer impact, we encourage you to apply.
Requirements
- 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce.
- Demonstrated experience solving ambiguous, high-impact business problems independently.
- Strong SQL skills for data manipulation and analysis.
- Experience in statistical modeling (Python preferred).
- Proficiency in site analytics and experimental test design.
- Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma.
- Effective communication skills to convey data insights across different audiences.
- Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders.
- Strong organizational skills, time management, and multitasking capability.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.
Responsibilities
- Collaborate closely with senior leaders on business problems, shaping the team's strategic direction and driving alignment across Product, Engineering, Design, and Finance.
- Analyze ezCater’s product and site funnel to identify friction points and opportunities, translating analysis into a prioritized roadmap.
- Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to influence product strategy.
- Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and identify optimization opportunities.
- Utilize data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver customer impact.
- Determine root causes of business performance changes, collaborating with stakeholders to achieve organizational goals.
- Navigate trade-offs with imperfect data and work with data platform peers to improve data quality and governance.
- Leverage AI to accelerate analytics throughput and expand impact.
- Share product domain expertise, raising the technical and analytical bar, and mentoring peers for collaborative growth.
Benefits
- Market competitive salary
- Stock options
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- A tremendous amount of responsibility and autonomy
- Wicked awesome co-workers
- Employee meal program (and many more goodies) when you’re in our office
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
