HR - Senior Analyst, Payroll & Benefits (Mon-Fri Days)

RainCity Housing and Support Society•Vancouver, BC

1d•Hybrid

About The Position

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues. RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. The Senior Analyst, Payroll & Benefits is the senior technical payroll role within RainCity’s HR Systems & Operations function. Reporting directly to the Director of HR, Systems and Operations, this is a non-supervisory role responsible primarily for end-to-end payroll, benefits, and pension administration for a defined employee portfolio, while also providing advanced expertise in complex payroll scenarios, payroll accounting, reconciliation, reporting, audit readiness, and system integrity. This role works closely with Finance, HR Operations, Labour Relations, managers, timekeepers, and external partners, while keeping employees as the primary client group served by the payroll function. The role is expected to provide clear, timely, and respectful support to employees, while also ensuring payroll accuracy, financial alignment, and compliance. RainCity operates across multiple collective agreements, excluded employee groups, and complex payroll and benefit rules, including the Municipal Pension Plan (MPP).

Requirements

Post-secondary diploma or degree in Accounting, Business Administration, Human Resources, Payroll, or a related field.
Payroll Compliance Practitioner (PCP) through the National Payroll Institute (NPI) required.
Minimum eight years of progressive payroll and benefits experience, preferably in a unionized environment.
Demonstrated experience with payroll accounting, reconciliation, compliance, and audit support.
Experience processing or supporting complex biweekly payroll in a high-volume environment.
Experience using Dayforce or another enterprise HRIS/payroll system required.
Deep understanding of Canadian payroll legislation, collective agreement application, benefits administration, pension administration, taxable benefits, payroll accounting, and reconciliation.
Strong analytical skills with the ability to identify errors, investigate root causes, and resolve complex payroll issues.
Able to translate complex payroll processes into clear, practical documentation.
Exercises sound judgment in complex, sensitive, or time-sensitive payroll matters.
Understands the downstream financial, compliance, employee, and system impacts of payroll decisions.
Recognizes when escalation is required and brings forward clear recommendations.
Communicates payroll and benefits information clearly, respectfully, and accurately.
Balances employee experience with compliance, consistency, and risk management.
Maintains confidentiality and discretion when handling sensitive employee information.
Provides technical guidance and coaching across all levels of the organization on matters including, but not limited to payroll, benefits, and related HRIS modules.
Builds strong working relationships across HR, Finance, Labour Relations, managers, timekeepers, and external partners.
Supports a team culture focused on accuracy, accountability, continuous improvement, and service.
Demonstrates fairness, confidentiality, and respect in all interactions.
Demonstrates anti-racism knowledge and skills, including understanding Canada’s colonial history and its impacts on Indigenous peoples.
Demonstrates anti-discrimination knowledge to support equity-seeking groups, including 2SLGBTQIA+ communities, people who use substances, people living with mental health issues, and sex workers.

Nice To Haves

Certified Payroll Manager (CPM) through the National Payroll Institute (NPI) preferred.
Experience developing, maintaining, or improving SOPs, process documentation, job aids, or knowledge-base content using tools such as Confluence, SharePoint, internal wikis, or similar platforms is a strong asset.
Experience working with MPP, benefit administration, collective agreements, and payroll reporting preferred.

Responsibilities

Owns payroll, benefits, and pension administration for an assigned employee portfolio from hire to termination.
Processes and reviews biweekly payroll transactions, including job changes, wage changes, leaves, terminations, premiums, shift differentials, and collective agreement entitlements.
Reviews timecards and payroll inputs for accuracy, completeness, and compliance before payroll cut-off.
Processes and validates off-cycle payment requests within established controls.
Ensures payroll outcomes comply with legislation, collective agreements, CRA requirements, benefit rules, pension requirements, and internal policies.
Maintains accurate, complete, and audit-ready employee payroll and benefits records in Dayforce.
Acts as the senior technical resource for complex payroll, benefits, and pension matters.
Reviews complex payroll scenarios before payroll commit, including retroactive adjustments, unusual earnings, corrections, leaves, terminations, and entitlement issues.
Exercises sound technical judgment on payroll matters with financial, compliance, or employee impact.
Supports ROE accuracy and assists with responses to internal and external payroll inquiries.
Escalates high-risk, sensitive, or precedent-setting issues to the Director, HR Systems & Operations.
Supports payroll-to-GL reconciliation and investigates payroll variances in partnership with Finance.
Prepares payroll summaries, variance explanations, and supporting documentation for month-end, year-end, audits, and internal reviews.
Reviews payroll coding, cost centre allocation, benefit deductions, pension contributions, taxable benefits, and other payroll accounting items for accuracy.
Supports reconciliation of payroll liabilities, benefit deductions, MPP contributions, and other payroll-related accounts.
Provides clear explanations and supporting documentation to Finance, HR, and expertise as required.
Administers and reviews complex benefit eligibility issues, enrollments, changes, terminations, and discrepancies.
Supports accurate processing of MPP enrollments, contribution adjustments, terminations, and portability matters.
Provides guidance to Payroll & Benefits Support and Payroll & Benefits Analyst roles on benefits and pension administration.
Responds to escalated benefit and pension inquiries with accuracy, professionalism, and appropriate discretion.
Provides guidance to managers and timekeepers on time entry, approval workflows, documentation standards, and correct use of pay codes.
Identifies recurring timekeeping or payroll issues and recommends practical solutions.
Supports knowledge sharing across the payroll team to ensure consistent application of payroll standards and SOPs.
Provides technical coaching to less experienced payroll team members without formal people management responsibility.
Maintains high standards of payroll and benefits data integrity within Dayforce.
Identifies system issues related to payroll rules, pay codes, workflows, reports, and system controls.
Supports testing and validation of payroll-related system changes, enhancements, and releases.
Partners with the Director, HR Systems & Operations to strengthen payroll system governance, controls, and documentation.
Identifies recurring payroll risks, errors, and inefficiencies.
Contributes to process improvements, SOP updates, audit controls, training materials, and documentation standards.
Ensures payroll documentation is complete, consistent, and audit-ready.
Supports internal and external audits and responds to payroll-related information requests.
Contributes to a service-oriented payroll function that is accurate, responsive, and accountable.
Develops and maintains clear SOPs, process documentation, job aids, and knowledge-base materials to support consistency, training, audit readiness, and continuous improvement across payroll operations.

Benefits

5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching
Municipal Pension Plan with guaranteed lifetime monthly pension when you retire
Core Gender Affirmation services
$1,000/year coverage for Massage
$500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,)
Long Term Disability
Unlimited Out-of-Province and Out-of-Country Emergencies.