Senior Analyst, Patient Financing Analytics

The Aspen Group•Chicago, IL

3d•Hybrid

About The Position

The Aspen Group (TAG) is a large retail healthcare business support organization that supports healthcare professionals and practices across dental care, urgent care, medical aesthetics, and animal health. TAG provides centralized business support services to its consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. This new opportunity is for a Senior Analyst, Patient Financing Analytics to join the dedicated team. This role owns patient financing reporting and serves as the go-to expert on trends within the financing business, with the opportunity to shape strategy and partner directly with senior leadership. The role sits at the intersection of data and strategy, requiring comfort in pulling and validating metrics, and presenting insights that connect financing trends to the broader sales funnel and overall business performance.

Requirements

BA or BS in Data Analytics, Finance, Business, or a related field, or equivalent work experience in an analysis or insights based role.
2-4+ years of experience in analytics, business intelligence, or a similar analysis driven role required.
Experience with SQL and at least one BI/visualization tool, Tableau or Power BI, required.
Strong proficiency in Microsoft Office, especially Excel and PowerPoint, required.
Excellent written and verbal communication skills, with the ability to translate data into a story for non-technical stakeholders and senior leadership.
Strong critical thinking and problem-solving skills, with the ability to work independently and manage competing priorities.
Comfortable owning a recurring, deadline driven reporting process.

Nice To Haves

Experience working with financing, lending, or loan performance data is a plus.
Experience in healthcare, healthcare financing, or other regulated industries is a plus.

Responsibilities

Own patient financing reporting end to end, from data pull to final deliverable, and serve as the subject matter expert on financing trends across the business.
Monitor and interpret trends in healthcare financing and loan performance, translating them into insights that inform decisions across sales, finance, and leadership.
Partner with senior leadership to help define strategy for the patient financing business and identify opportunities to improve funnel performance.
Connect financing trends to the broader business, explaining how shifts in financing performance ripple into sales funnel conversion and overall results.
Build, maintain, and improve dashboards and reports in Tableau and/or Power BI that go beyond the numbers to tell a clear story.
Write and troubleshoot SQL queries to pull, validate, and analyze data independently.
Identify data quality issues or reporting gaps and proactively propose and drive solutions.
Present findings clearly and persuasively to both technical and non-technical audiences, including senior leadership.
Work independently to manage recurring deliverables while flagging risks or anomalies early.