Senior Analyst, Operations

Wal-Mart•Bentonville, AR

52d•$60,000 - $110,000•Onsite

About The Position

Are you passionate about protecting platforms from fraud and solving complex identity challenges? As a Senior Analyst - Fraud Prevention, you'll play a critical role in safeguarding platform integrity by investigating fraud vectors, analyzing identity signals, and influencing fraud strategy. This is a high-impact opportunity to work cross-functionally and shape how we detect and prevent fraud at scale. About the Spark Trust and Safety Fraud Team The Spark Trust and Safety Fraud Team is focused on building operational strategies that enhance customer trust and drive business growth. We work across departments to develop scalable fraud prevention solutions, improve transparency, and ensure consistent execution of key initiatives. As part of this team, you'll help shape the future of how Walmart delivers value and earns trust with every interaction.

Requirements

2+ years of experience in fraud investigations, trust & safety, risk operations, or identity verification-especially within gig platforms, marketplaces, or fintech
Strong analytical and problem-solving skills
Understanding and familiarity of AI
Proficiency in Excel and comfort working with large datasets; SQL knowledge is a plus
Familiarity with ID verification workflows, document forensics, biometric/liveness checks, and device fingerprinting
Ability to translate business needs into actionable strategies and tools
Experience working with cross-functional teams in a fast-paced environment
A growth mindset and adaptability to change and digital transformation
Excellent communication skills and experience presenting findings to cross-functional teams
Bachelor's degree in Business Administration, Engineering, Operations , or related field OR 2 years' experience in operations, project management, or related area.

Nice To Haves

Experience with fraud detection platforms like Palantir, SAS, or in-house systems
Familiarity with Tableau, Power BI or similar BI tools
Understanding of KYC compliance and privacy regulations
Certifications such as CFE, CAMS, or CFCS
Master's degree in Business Administration, Engineering, Operations , or related field, Project Management Certification

Responsibilities

Investigate fraud cases involving identity misrepresentation, multi-accounting, collusion, GPS spoofing, and other platform abuses
Conduct OSINT (Open-Source Intelligence) research to uncover external fraud signals and validate suspicious identities
Review ID verification sessions for signs of tampering, biometric spoofing, or fake documentation
Analyze large datasets using Excel (VLOOKUPs, pivot tables, advanced formulas) and optionally SQL to detect fraud patterns and device linkages
Create clear, data-backed investigative reports and present findings via PowerPoint and dashboards
Collaborate with Product, Legal, Compliance, Operations, and Engineering to recommend fraud prevention improvements
Influence fraud policy and strategy by identifying emerging threats and gaps in identity controls
Independently prioritize and execute investigations in a fast-paced, ambiguous environment, escalating risks as needed

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.