Senior Operations Analyst

Versana • New York, NY

10h

About The Position

Versana is looking for an organized and results-driven Senior Operations Analyst to oversee the company’s internal policies, controls and onboarding process with clients. This detail-oriented individual will support the company with its internal policy compliance as well as working with clients in their risk management processes. The individual should be a highly driven, fast learner who quickly absorbs tech and information security knowledge and is eager to interact across the firm to understand the business and technology foundations.

Requirements

• BA/BS in Operations Management, Business Administration, or related field
• 3-5 years of experience in risk management, operations or project management roles
• Advanced skills in Microsoft PowerPoint and Excel
• Ability to multi-task and manage multiple projects simultaneously
• Customer focused with excellent interpersonal skills
• Ability to work well with diverse groups in a collaborative team
• Clear understanding of operational risk and gap identification
• Outstanding verbal and written communication skills

Nice To Haves

• Fast paced startup and/or consulting experience
• Experience with regulated / bank onboarding requirements and policies
• Experience in working with risk compliance platforms such Tru-Sight, KY3P, etc.
• Experience working with procurement portals such as Ariba, Coupa, etc.
• Knowledge/ management of SOC2 certification requirements and audit processes
• Financial Analysis experience is a plus

Responsibilities

• Engage directly with clients to ensure completion of the third-party onboarding processes
• Maintain company policy inventory and oversee periodic reviews
• Deliver weekly and monthly management level reporting of customer metrics
• Own SLA reporting for client accounts ensuring alignment with contractual expectations
• Partner with management to establish governance around internal controls and key initiatives
• Assist with Finance operations by calculating invoices and ensuring data accuracy
• Assist in the preparation of board level and other ad-hoc reports

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees