TEMP Senior Analyst - MQ Outbound Operations

Glovis•San Diego, CA

7d•Onsite

About The Position

This Temp Senior Analyst position will coordinate and communicate with customers to ensure timely and proper delivery of trailer orders. This position will assign carriers to deliver the trailers to the instructed destination within the budget and guidelines provided and will track production, inspection, ETA, and delivery, at all points until the trailers are delivered successfully and closed out formally. Provide leadership and ownership for carrier performance while guiding analysts by sharing best practices, supporting training efforts, and assisting with complex transportation issues.

Requirements

Excellent written and verbal communication skills
Problem-solving and critical thinking ability
Detail oriented
Experience with MS Word, MS Outlook, and MS PowerPoint
High School Diploma/G.E.D

Nice To Haves

Bachelor's Degree
1-2 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management

Responsibilities

Coordinate with carriers to ensure delivery is instructed accurately and the trailers are delivered within our procedures and expected delivery dates
Validate PODs and track delivery with carriers until trailers are accepted by the customer and there is a proof of delivery signed by both parties
Process any damages and send to a repair shop, request estimate, track repair progress until completion, deliver to final destination.
In addition to outbound operations, it will support manager and team with implementation, management, and communication with yard management system and BD operations.
Plan upcoming units in Production and Quality Control to ensure the destination and transit type coincides with the customer’s preferences and expectations on the delivery of their trailers
Support carrier procurement activities by analyzing transportation capacity, market conditions, lane performance, and routing opportunities.
Monitor transportation budgets and freight expenses, identify cost-saving opportunities, and assist management with forecasting and reporting activities.
Prepare and present operational reports, KPI dashboards, and business reviews for management and key stakeholders.
Lead special projects related to transportation network design, process automation, system enhancements, customer implementation, and operational scalability.
Communicate with customers to deliver full transparency on their units throughout the delivery, including daily communication on production, quality control inspection, availability of units, availability of carriers, expected delivery dates, delivery reports, and miscellaneous requests fulfilled to ensure expectations are met