Senior Analyst, Marketing

Municipal Credit UnionNew York, NY

About The Position

Reporting to the Director of Strategic Insights, the Senior Analyst will be responsible for analyzing disparate data sources to provide recommendations that guide MCU’s member-centric growth strategy. Using both structured and unstructured data, this senior analyst will be responsible for applying a variety of analytic techniques to uncover growth segments, guide product development, and support personalization efforts. The analyst will help develop clear, actionable recommendations and deliver results to senior leaders.

Requirements

  • Bachelor’s degree in Math, Statistics, Data Science, Engineering, or other quantitative field
  • 3+ years in data analytics
  • Proven ability to aggregate and synthesize larger data sets from multiple sources
  • Working knowledge of Python, R, or other analytic language
  • Proficiency with Power BI, Tableau, or other BI tools
  • Familiarity with statistical and machine learning modeling algorithms
  • Strong presentation skills and ability to communicate complex ideas simply

Nice To Haves

  • Proficiency in Microsoft Office Suite
  • Excellent member service skills
  • Excellent research and problem-solving skills
  • Excellent interpersonal, oral and written communication skills
  • Ability to multi-task; good time management skills
  • Highly ethical.

Responsibilities

  • Identity and prepare structured and unstructured data for analysis
  • Conduct in-depth analysis to inform member segments, product development, and personalization efforts
  • Work with business partners and the Director of Strategic insights to identify and prioritize projects with the greatest potential for impact.
  • Translate analysis results into business-oriented action items
  • Communicate results to marketing and other business leaders
  • Develop processes and methods for tracking impact of recommendations
  • Serve as a ‘data end user’ SME to identify areas of improvement for data processes and systems

Benefits

  • Discretionary bonus
  • 401(k) with an 6% employer match
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Flexible paid time off
  • 11 paid holidays annually
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