Senior Analyst, IT & Cyber Governance, Risk & Control

Questrade Financial Group•Toronto, ON

1d•CA$96,000 - CA$120,000•Hybrid

About The Position

The Senior Analyst, IT & Cyber GRC is the seasoned generalist and trusted advisor across Questrade Financial Group’s (QFG) IT & Cyber GRC function. Operating with breadth across governance, risk, control, and audit, the Senior Analyst is the day-to-day quality bar for the team — reviewing the work of Analysts, providing technical coaching, and bringing risk and control thinking into cross-functional initiatives early. The role bridges governance, risk and control intent with operational execution by partnering with IT, Cybersecurity, and business teams to ensure that "built-in" security and compliance is practical, proportionate, and audit-defensible. Where deep specialist expertise is required (e.g., framework accountability, novel control architecture, regulatory interpretation), the Senior Analyst escalates to and partners with the Principal and Manager.

Requirements

Minimum of 4+ years of experience in IT and Cyber Risk, Audit, and/or GRC specifically within a regulated financial institution.
Formally educated in Business, Computer Science, Information Systems, Engineering, or equivalent professional experience.
Deep understanding of a broad set of risk methodologies, frameworks, and practices—including NIST CSF, COBIT, ISO standards, CIS, COSO, ITIL, and PCI-DSS.
Comprehensive understanding of the Canadian regulatory environment (OSFI) and global assurance frameworks (SOC 1/2).
Proven experience in developing, updating, and reviewing high-level Governance documents, including policies, standards, and procedures.
Extensive experience performing complex risk assessments and designing robust controls.
Proficiency in advanced Prompt Engineering for Generative AI models to accelerate GRC artifacts (e.g., summarizing SOC reports).
Strong knowledge of technology platforms, including Operating Systems and Databases.
Experience in developing and reporting performance and risk metrics (KPIs, KRIs, SLAs, OKRs) and building high-level dashboards for executive leadership teams.
Ability to ensure that metrics provide an accurate reflection of the organization’s risk posture.
Holds one or more senior-level industry certifications (e.g., CISA, CRISC, CISM, CGEIT, or CISSP).
Experience with using compliance automation tools to streamline GRC activities
Natural ability to coach staff and provide "compliant-by-design" guidance early in the project lifecycle.
Takes full accountability for initiatives from inception to sustainable closure with a "big-picture" vision.
Identifies underlying systemic issues rather than just documenting symptoms.
Ability to distill complex technical risks into clear, actionable business narratives for all levels of the organization.

Responsibilities

Lead the periodic review and update cycle for Technology and Cyber Governance documents (policies, standards, procedures), ensuring they remain accurate, aligned with legislative changes, and consistent with the relevant frameworks.
Support all audit engagements (OSFI, SOC, etc.) and perform quality-control vetting of materials to ensure a successful "audit-ready" posture.
Drive initiatives including gap assessments for new and existing policies against evolving industry requirements.
Partner with IT & Cyber teams to advise on, review, and validate control designs that manage risk without hindering innovation and velocity; escalate complex or novel control architecture questions to the Principal.
Maintain a forward-looking understanding of GRC practices and emerging threats to proactively manage risk. Perform analysis and issue communications to inform of organizational impact.
Identify opportunities to streamline processes through innovative solutions and automation logic.
Coordinate and facilitate the execution of cybersecurity tabletop and simulation exercises designed by partner teams — managing scheduling, participant readiness, exercise delivery, and post-exercise documentation and remediation tracking.
Perform and support comprehensive risk assessments for existing processes and new strategic initiatives to identify systemic vulnerabilities.
Perform and support entity-level risk assessments across QFG’s regulated entities — identifying systemic risk exposures specific to each entity, assessing control sufficiency against entity-specific regulatory requirements, and partnering with the Manager and entity leadership on remediation roadmaps.
Take ownership of ad-hoc, high-priority activities emerging from a dynamic threat landscape.
Provide technical and craft-level coaching to the Business Analyst and Risk & Control Analyst — reviewing work product, modelling professional skepticism, and raising the quality bar of the team through peer review. This is a technical mentorship relationship, not a people-leadership role; formal performance management remains with the Manager.
Curate and quality-review IT & Cyber Risk metrics (KRIs/KPIs), ensuring the numbers, narratives, and visualizations that reach executive audiences are accurate, well-contextualized, and actionable.
Champion and curate the team’s use of AI and automation — setting practical standards for prompt engineering, output validation, and human review — to keep tooling and AI integrations aligned with GRC objectives.