Senior Analyst Information Technology EHR – Epic Professional Billing (PB)

NewYork-Presbyterian Hospital

8d•$87,500 - $130,000•Hybrid

About The Position

Join the Information Technology team at New York’s #1-ranked hospital. At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. As the #1 hospital in New York and #7 in the Nation (U.S. News & World Report), we are committed to excellence in patient care, research, education and community service. Innovative technology, such as telehealth, remote patient monitoring and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families. Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. Start your journey with us today! The Senior Analyst Information Technology EHR – Epic Professional Billing (PB) is responsible for providing advanced tactical and operational support for the implementation, optimization, maintenance, and ongoing support of Enterprise Revenue Cycle IT systems. Assists and facilitates the design, implementation, optimization, change management, and issue resolution related to Epic Professional Billing and the financial and operational workflows it supports. Requires experience working with Epic Professional Billing, Revenue Cycle applications, and physician billing workflows. Serves as a subject matter expert for professional billing operations, collaborating with Revenue Cycle, Patient Financial Services, Practice Operations, Clinical Operations, and Information Technology teams to improve billing efficiency, reimbursement outcomes, and system usability. Supports the Epic Professional Billing environment, including application functionality, integrated systems, interfaces, and operational workflows. Provides analytical and application support for Epic Professional Billing, Charge Router, provider billing workflows, claims management, charge capture, reimbursement processes, and related software products. Updates and maintains project plans and provides design, implementation, and support documentation. Designs, configures, tests, implements, and supports enhancements within Epic Professional Billing and associated applications. Analyzes proposed modifications or enhancements to determine operational, financial, and technical impacts on production systems. Develops test plans, test scripts, test data, and testing schedules. Conducts unit, regression, integration, and user acceptance testing. Performs analysis of business and user needs and develops system solutions supporting professional billing operations. Creates and maintains accurate documentation related to workflows, application configuration, and support processes. Maintain a favorable work environment for all team members and clients. Responsible for IS change control standards and procedures including successful release and communication of go lives. Provides status reports and insights to departmental leadership in ad-hoc and weekly meetings. Represents the department team in user meetings and perform project management duties as needed. Work with other departments to understand their needs. Performs other job related duties as assigned. This is a full time position, hybrid role.

Requirements

Experience working with Epic Professional Billing, Revenue Cycle applications, and physician billing workflows.
Bachelor’s Degree or equivalent experience
Epic Module Certification obtained within six months of employment
Five to seven or more years of previous work related experience
All roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

Nice To Haves

Degree or major in Computer Science
Epic Certification
ITIL Certification
PMP Certification
NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional)

Responsibilities

Providing advanced tactical and operational support for the implementation, optimization, maintenance, and ongoing support of Enterprise Revenue Cycle IT systems.
Assisting and facilitating the design, implementation, optimization, change management, and issue resolution related to Epic Professional Billing and the financial and operational workflows it supports.
Serving as a subject matter expert for professional billing operations, collaborating with Revenue Cycle, Patient Financial Services, Practice Operations, Clinical Operations, and Information Technology teams to improve billing efficiency, reimbursement outcomes, and system usability.
Supporting the Epic Professional Billing environment, including application functionality, integrated systems, interfaces, and operational workflows.
Providing analytical and application support for Epic Professional Billing, Charge Router, provider billing workflows, claims management, charge capture, reimbursement processes, and related software products.
Updating and maintaining project plans and providing design, implementation, and support documentation.
Designing, configuring, testing, implementing, and supporting enhancements within Epic Professional Billing and associated applications.
Analyzing proposed modifications or enhancements to determine operational, financial, and technical impacts on production systems.
Developing test plans, test scripts, test data, and testing schedules.
Conducting unit, regression, integration, and user acceptance testing.
Performing analysis of business and user needs and developing system solutions supporting professional billing operations.
Creating and maintaining accurate documentation related to workflows, application configuration, and support processes.
Maintaining a favorable work environment for all team members and clients.
Being responsible for IS change control standards and procedures including successful release and communication of go lives.
Providing status reports and insights to departmental leadership in ad-hoc and weekly meetings.
Representing the department team in user meetings and performing project management duties as needed.
Working with other departments to understand their needs.
Performing other job related duties as assigned.