Senior Analyst - Industrial Engineering

United Airlines•Houston, TX

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world? We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Requirements

Bachelor’s degree in Engineering, Technology, Business Administration or other relevant degrees.
2 years of experience in analytics, engineering, continuous improvement, or consulting
Excellent analytical and problem-solving skills
High proficiency in Excel and other Microsoft products and in statistical software such as Minitab or JMP
Must be legally authorized to work in the United States for any employer without sponsorship

Nice To Haves

Master’s degree in Engineering, Technology or business Administration
Lean Six Sigma Green Belt or Black Belt certification from a recognized institution
Experience with SIMIO/ARENA, SQL, Minitab, Visual Basic (VBA), and other programming tools

Responsibilities

Working on or leading workstreams within projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop improvements and innovations.
Create testing and data gathering plans, then gather and analyze data from United’s various operations and make fact-based, data-driven recommendations.
Utilizing technical skills and software (simulation in SIMO/ARENA, Excel, VBA, etc.) to analyze and improve business processes and to create tools for use by other departments.
Participate in, contribute to, or lead workshops, Kaizen events, etc.
Performing or leading measurement and analysis (time and motion studies) in different environments, including airports, maintenance bases, customer contact centers, etc.
Document findings, then compellingly present them to business leaders, gaining the stakeholder buy-in necessary for quantifiable, sustainable improvements.
Help source and develop new projects and opportunities through research and analysis.