Senior Analyst, Implementation Consultant

Intercontinental Exchange Holdings, Inc. • Jacksonville, FL

1d

About The Position

Job Purpose
The Consultant for ICE Mortgage Technology’s Data & Document Automation solution participates through the full project lifecycle by understanding client business and technical requirements, developing solutions, configuring, and testing. The Consultant is the day-to-day resource that works with customer resources to deliver and/or consult on the overall solution.

Requirements

• 3+ years of experience in consulting
• Must have excellent communication and writing skills
• Excellent at understanding the problem before solving
• Manage time and deadlines
• Work in a cross-team collaboration model
• Willingness to travel to client sites as needed

Nice To Haves

• Mortgage Industry operational and/or mortgage underwriting experience is a plus
• Knowledge of loan origination solutions

Responsibilities

• Perform delivery activities such as analysis, design, configuration, documentation, testing, post implementation support and issue resolution.
• Provide knowledge around ICE product features and functions and make necessary best practice recommendations.
• Interact with client and demonstrate understanding of their business and technical needs.
• Facilitate sessions and drive consensus on approach and best practice solutions for ICE products.
• Lead projects to completion.
• Conduct testing and training with client users.
• Work closely with the client’s project team, project team members, and internal resources such as product management, engineering, and technical support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed