Senior Implementation Consultant: Invasive

UnitedHealth Group•Irving, TX

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Implementation Consultant is responsible for current workflow analysis and development; documenting, planning and implementation of future state workflow and customer training. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Registered Cardiovascular Invasive Specialist, Registered Cardiovascular Technologist, Registered Cardiac Interventional Radiography, X-ray Technologist or Registered Nurse (RCIS, RCVT, AART, R.T.(R), RN)
4+ years of recent experience
Intermediate or higher level of proficiency using PowerPoint (specifically creating and presenting for the purposes of Training to a wide variety of audiences)
Proven solid understanding of Clinical Environment and Health Care Operations
Willing/able to travel approximately 75%25 of the time as business needs dictate (travel includes customer sites throughout North America with overnight hotel stays)
Ability to qualify for a company credit card for travel purposes
Driver’s License and access to reliable transportation

Nice To Haves

Bachelor’s degree in informatics, Computer Science, and/or Health Sciences
Security Plus Certification
Demonstrated familiarity with document/registry standards and credentialing such as JCAHO, and CathPCI registry / STS / ACC TVT registry.
Echo, Vascular and/or Nuclear Medicine experience
Proven knowledge of medical communication protocols (i.e., DICOM / HL7/XML)
Experience with Medical Imaging, Knowledge of Databases, informatics and/or Enterprise-class Information Systems
Eligibility for Department of Defense clearance access where required
Solid written and verbal communication skills
Solid presentation skills
Ability to communicate complex ideas in an understandable manner
Excellent analytical and problem-solving skills
Independent, Self-starter, self-directed
Solid Customer Service skills
Demonstrates confidence in the ability to articulate recommendations to the customer

Responsibilities

Conduct Current State Workflow Analysis; design Future State Workflow (including System Workflow and Department Process Workflow)
Determine application optimization within the department and provide the customer with Best Practice methodologies
Analyze unique configurations of customer sites and customize processes and training; accordingly. Develop training plans and documentation
Coordinate and provide Superuser application training; ensure that all Super Users can train customer End Users and understand all unique customer site requirements
Provide Application Training and support to other staff from other groups as required; identify, file and follow-up Product Features and issue requests during implementation